Ana Fay , NCPS

Ana Fay is a counsellor who uses a person-centred way of working to help people feel heard. She brings three years of experience and the NCPS credential, and she speaks English and Spanish. Her approach is calm and warm, aimed at helping people find clarity and strength when life feels overwhelming.

She often supports people dealing with stress, anxiety, depression and trauma. She also helps with ADHD, addictions and grief, alongside relationship and intimacy concerns. Practical matters such as sleep, eating issues, career worries and parenting strain are included too.

Ana draws on attachment-based ideas to look at how early relationships affect current patterns. She uses trauma-focused methods to gently address painful events and reduce their hold on daily life. Mindfulness and client-centred techniques help people connect with their own resources and make small, steady changes.

Sessions can be conducted by video, phone, live chat or text messaging to fit different routines. Ana works with people from varied backgrounds, including those with chronic illness and autism, and she accepts international clients who can work in English or Spanish.

Her practice uses a subscription model where sessions are scheduled according to availability. To begin, a person completes a short matching questionnaire and then books a time that suits them.

Practical therapeutic approaches for online work

Ana uses attachment-based ideas to look at patterns in relationships and how they affect feelings today. This approach can help people who notice repeated relationship difficulties or who feel anxious about closeness. Client-centred work is also central to her style - sessions focus on the person's experience, with the counsellor listening and reflecting back so clients can find their own answers.

Finding the right way of working is part of therapy. Ana will talk with each person about their needs, goals and preferences and adapt the approach together. This collaborative process helps shape whether more mindfulness practice, trauma-focused work or relational exploration is used.

Online sessions are offered by video call, phone, live chat or text messaging to increase flexibility. Video calls are useful when visual connection matters, phone sessions can be easier when bandwidth is limited, and brief check-ins work well by chat or messaging. These options make it simpler to fit therapy around work, family and travel commitments, and they allow people to choose what feels most manageable.