Barbara Cross , NCPS

Barbara Cross is a counsellor registered with the NCPS and brings nine years of experience to her practice. She offers a warm, down-to-earth way of working that focuses on what matters most to each person. Sessions are collaborative and aim to help people feel understood and find practical ways to move forward.

Her main approaches include Client-Centred Therapy and Cognitive Behavioural Therapy, with additional methods used as needed such as hypnotherapy and motivational interviewing. Barbara adapts the work to fit the individual rather than following a single formula. That flexibility helps when concerns change or become clearer over time.

People come to her for a wide range of issues, including stress, anxiety, trauma and abuse, low self-esteem, depression, relationship and intimacy-related concerns, parenting strains, anger, and career worries. She also offers support around abandonment, attachment-related difficulties, codependency, divorce and separation, carer stress, and other life transitions.

In sessions she uses straightforward techniques to help clients notice unhelpful thinking patterns, practise new responses, and build emotional resilience. Conversations aim to increase self-awareness and practical coping skills rather than relying on jargon. Barbara speaks English and works with people in the United Kingdom and internationally.

Therapy sessions are offered via video calls, phone, live chat, or text-based messaging. Costs vary with location and sessions use a subscription model that can be cancelled at any time. To begin, clients use the Start Therapy button, complete a short matching questionnaire, and then schedule according to the therapist's availability.

Approaches you can use in online sessions

Barbara commonly uses Client-Centred Therapy and Cognitive Behavioural Therapy during online work. Client-Centred Therapy focuses on listening closely and reflecting what matters to you, which helps people feel heard and understood while they sort out their own answers. Cognitive Behavioural Therapy looks at the links between thoughts, feelings and actions and provides practical exercises to change unhelpful patterns and manage symptoms like anxiety and low mood.

Choosing the right approach is part of the process. The therapist will work together with each person to decide which methods fit their goals and preferences, and will adjust the approach as progress is made or needs change. That collaborative planning helps make sessions useful from the start.

Online therapy offers practical benefits such as easier scheduling and more ways to connect. Video calls let the therapist and client read visual cues, phone sessions use less bandwidth and can be quicker to join, live chat can suit short check-ins, and text-based messaging supports ongoing reflection between sessions. These options help people fit therapy around work, family and other commitments while still using evidence-based techniques.