Bupinderjeet (aka Vicky) Kooner , BACP

Bupinderjeet (aka Vicky) Kooner is a counsellor with 18 years of hands-on therapeutic experience. She works with people facing stress, anxiety and depression and also supports those dealing with trauma, relationship strain and grief. Vicky uses a warm, person-centred style to help people feel heard and understood.

She has nearly 20 years' wider experience working in NHS services, including staff wellbeing roles. That background means she is used to helping people manage everyday pressures as well as more complex mental health challenges. Her practice reflects a commitment to equality and diversity grounded in her own background.

In sessions she focuses on building trust first. Conversations are shaped around each person's goals and pace. She listens, asks helpful questions and supports steps that people want to try between sessions.

Vicky draws on several practical approaches, including attachment-based and client-centred work, motivational interviewing and narrative and solution-focused ideas. These styles are used flexibly to match what a person needs that week, whether it is coping strategies, processing difficult events or planning practical changes.

She provides online options such as video calls, phone sessions, live chat and text messaging. Sessions are offered in English and are arranged through a subscription system that can be cancelled at any time. To begin, people complete a short matching questionnaire and then schedule a session according to availability.

Approaches you can use online with a counsellor

Attachment-based work focuses on how early relationships shape current patterns. It helps people understand why they react strongly in close relationships and supports new ways of relating. Client-centred therapy puts the person at the heart of sessions and relies on listening and empathy to help someone find their own answers. This approach suits people wanting a calm space to process feelings and make decisions. Motivational interviewing is a short-term, goal-focused style that helps people move through ambivalence and commit to change. It is useful for issues such as addictions, health habits and moving forward after a difficult period.

Finding the right approach is part of the therapeutic process. The counsellor works collaboratively to agree what feels most helpful based on needs, goals and personal preference. She often blends methods so the work fits the moment and the pace the person prefers.

Online therapy offers flexibility and practical benefits. Video calls let people speak face to face and read non-verbal cues, while phone sessions use less bandwidth and can be easier to fit into a busy day. Live chat and text messaging provide shorter check-ins or a way to reflect in writing between meetings. These options make it easier to keep work going around life commitments and to choose the format that best supports progress.