Carole Ann Hart , BACP

Carole Ann Hart works from a client-centred approach that keeps the person at the heart of the work. She focuses on listening carefully and helping people find practical ways forward. Her style is calm and straightforward, with attention to respect and sensitivity for each person’s situation.

Carole has seven years of professional experience and holds BACP accreditation. She uses these skills to help with common problems such as stress, anxiety, depression and coping with life changes. She also supports people dealing with grief, trauma and addictions.

Her background includes work that informs attachment and family-related issues, and she draws on that experience when adults want to look at childhood influences. Carole is also aware of polyamory and conscious uncoupling and can discuss these topics with understanding.

She works with a wide range of concerns including intimacy-related issues, body image, career stress, caregiver strain, chronic illness and eating or sleeping difficulties. Carole aims to co-create a plan tailored to each person’s needs, whether the work is brief or longer term.

Carole offers sessions both online and by phone as well as text-based options. She encourages self-care between sessions and prepares people for the normal ups and downs that can follow therapeutic work. Taking the first step is recognised as an act of courage, and she aims to provide steady support along the way.

Approaches that translate well to online therapy

Client-Centred Therapy places the person and their goals at the centre of sessions. The counsellor listens with curiosity and reflects what matters most to the client, helping them decide next steps and priorities. This approach is useful when someone wants space to explore feelings and make their own choices.

Mindfulness Therapy teaches simple paying-attention practices that help with stress and anxiety. Exercises often involve noticing breath, body sensations or thoughts, and can be used between sessions to manage difficult moments. These short practices work well across video, phone or text formats.

Solution-Focused Therapy concentrates on small changes that lead to better outcomes. Sessions look for strengths, exceptions to problems and practical steps to try. This approach is helpful for people who want focused, goal-orientated work that can show progress quickly.

Finding the right approach is part of the work together. The therapist will talk through options with the client and decide on methods that match the person’s needs, goals and preferences. This is a collaborative process and can change as the work develops.

Online therapy offers flexibility for different lives. Video calls enable visual connection and richer conversation, while phone sessions can fit into a busy day or require less bandwidth. Live chat and text-based messaging make brief check-ins and written reflection straightforward. These options help people access therapy around work, family and travel commitments.