Carole Davies , BACP, NCPS

Carole Davies is a counsellor who focuses on helping people through major life changes. She works with those facing bereavement, relationship breakdown, job loss, addiction recovery and the low mood or anxiety these events can bring. Carole writes plainly and listens closely so people can say what matters most to them.

Her approach is humanistic and client-centred, which means sessions follow what is most important to the person in the room. She helps people reconcile the past, find moments of joy in the present and plan realistic steps toward a preferred future. Work can include building confidence, restoring motivation and repairing self-esteem.

Carole has five years of experience and holds BACP and NCPS credentials. She has worked in addiction recovery settings and with clients affected by trauma, grief and relationship breakdown. That background informs how she supports people who feel ashamed, stuck or uncertain about next steps.

Sessions are collaborative and non-directive, but Carole will offer practical tools when they suit a person’s goals. She uses mindfulness, elements of Acceptance and Commitment Therapy and techniques from Dialectical Behaviour Therapy alongside client-centred listening to help with stress, depression and coping with change.

If someone is ready to begin, Carole encourages a first step of filling out a short matching questionnaire and arranging a session. She aims to create a calm, non-judgemental space where people can begin to rebuild confidence and plan the next chapter of their lives.

Approach and benefits of online therapy with a human-centred focus

Carole combines client-centred counselling with Acceptance and Commitment Therapy and Dialectical Behaviour Therapy techniques to support people online. Client-centred therapy focuses on listening and following what matters to the person, helping them feel heard and understood. Acceptance and Commitment Therapy helps people notice painful thoughts and feelings without getting overwhelmed, and encourages action toward meaningful values. Dialectical Behaviour Therapy offers practical skills for managing strong emotions and improving distress tolerance.

Finding the right approach is part of the work. Carole will discuss options and tailor methods to a person's needs, goals and preferences. This is a collaborative process where the person and counsellor decide together which techniques to use and when to try something different.

Online sessions can take place by video call, phone, live chat or text-based messaging, giving practical flexibility. Video calls allow face-to-face conversation, phone sessions can work when bandwidth is low, live chat suits a faster check-in and messages allow ongoing reflection between sessions. These formats make it easier to fit therapy around work, caregiving or mobility limits while still using structured approaches and wellbeing skills.