Carole Scarlett , BACP

Carole Scarlett is a counsellor with 22 years of experience who helps adults manage worry, relationship strain, grief and trauma. She aims to make talking about hard things feel straightforward and steady. Carole offers short or longer-term work depending on what someone needs, and she uses plain language so people know what to expect.

Carole uses a person-centred approach to put the client’s perspective first. She also draws on cognitive behavioural ideas to help spot patterns of thinking that make anxiety or low mood worse. Motivational interviewing and solution-focused techniques are added when people want clear steps and practical goals.

Over two decades she has supported people through abuse, domestic violence, bereavement, depression and self-harm. She works with emotional fallout from trauma and helps people rebuild confidence and a sense of direction. Carole describes herself as empathic, encouraging and consistent in her work.

Her practice pays attention to attachment concerns, codependency and commitment worries, and she also supports clients navigating autism and multicultural issues. Sessions aim to increase awareness, build on inner resources and create manageable next steps.

Carole holds BACP registration with practice in the United Kingdom and conducts sessions in English. She focuses on helping adults find clarity, regain balance and move forward after difficult experiences.

How Carole's approaches work online

Carole combines a person-centred way of working with cognitive behavioural therapy to make online sessions practical and grounded. Client-Centred Therapy focuses on listening closely and following what matters most to the client, which helps build trust and clarity in conversation. Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and behaviours and offers concrete tools to reduce anxiety or low mood.

Choosing the right approach is part of the process. The therapist will work together with the client to decide which methods fit best for immediate goals and longer-term change. That collaborative planning helps tailor each session to a person’s needs and preferences rather than using one fixed method.

Online sessions are offered by video call, phone, live chat or text-based messaging to suit different situations. Video lets people use visual cues and longer conversations, phone can be faster when bandwidth is limited, live chat is useful for short check-ins and text messaging supports quieter, ongoing contact between appointments. These options make it easier to fit therapy around work, family and daily life while keeping a steady course of support.