Caroline Bourne , NCPS

Caroline Bourne is a counsellor who began practising in 2020 and holds the NCPS credential. She offers conversational, down-to-earth support for people facing stress, anxiety and the aftermath of loss. Caroline aims to make sessions straightforward and focused on what matters now for each person.

She pays close attention to how early experiences shape current patterns. Caroline is curious about repeated habits and relationships that can leave people feeling stuck. That curiosity is used to help clients notice small shifts they can try between sessions.

Grief and anticipatory grief are areas she has particular experience in. She sees loss as something that can appear alongside many life changes, and she helps people name and work through what feels most pressing. Practical coping strategies are balanced with space to feel and reflect.

Caroline works with a range of day-to-day concerns including parenting strains, workplace stress and questions about life purpose. She also supports people dealing with panic attacks, communication problems, jealousy and blended family challenges. Sessions are tailored to the issue a person brings in that moment.

Her practice uses client-centred and solution-focused ways of working. That means she follows a person's lead and helps identify small, achievable steps. People meet her by choosing an online booking route and arranging sessions that suit their schedule.

Approaches online and how they help

Client-Centred Therapy focuses on the person in front of the counsellor. It means conversations follow your concerns and pace, with the counsellor listening and reflecting to help you understand yourself more clearly. This approach can help when anxiety, grief or life transitions make it hard to see the next step.

Solution-Focused Therapy zooms in on small, practical changes that can make a difference quickly. It looks for exceptions to problems and builds on what already works, which can be useful for workplace stress, parenting strains or panic symptoms.

Finding the right approach is part of the work. The counsellor will talk with you about your goals and preferences, and decide together which method to use or combine. That collaborative planning helps keep sessions relevant and goal-directed.

Online sessions are offered by video call, phone, live chat or text-based messaging to give flexibility. Video calls are useful for face-to-face conversation, phone sessions can fit a short break at work, and messaging suits quick check-ins or people who prefer not to use a camera. These options make it easier to arrange care around busy days and different needs.