Caroline Laing , BACP

Caroline Laing welcomes people who feel anxious, overwhelmed or stuck. She keeps sessions straightforward and compassionate. Caroline listens as clients try to make sense of strong feelings and life changes so they can decide what to do next.

Caroline works in a person-centred way, which means she follows what matters most to each person and adapts the conversation to their pace. She uses motivational interviewing to help people notice their own reasons for change. She also draws on solution-focused ideas to help identify practical next steps.

With three years of counselling experience and membership of the British Association for Counselling and Psychotherapy (BACP), Caroline has used these approaches in one-to-one and group settings. She has supported people facing stress, anxiety, relationship problems, grief, low self-esteem and depression. She also helps with parenting strain, career worries, compassion fatigue and coping with chronic illness.

Her practice pays attention to attachment and relational patterns, and to issues such as codependency, communication problems and commitment worries. Caroline also offers help around trauma and abuse, domestic violence, separation and forgiveness when relevant to someone’s story.

Sessions are offered in English and are available by video call, phone, live chat or text messaging. People begin by completing a short matching questionnaire and then schedule sessions that fit their routine. Caroline aims for a warm, practical space where small steps are worked through together.

How Caroline's approaches work online

Client-Centred Therapy focuses on listening and following what matters to the person. The therapist reflects back what is said and helps someone make sense of their feelings so they can decide next steps; this works well for anxiety, low mood and life transitions.

Motivational Interviewing is a conversational method that helps people find their own reasons for change. It suits decisions about relationships, career moves or healthy habits where someone feels unsure about taking action.

Solution-Focused Therapy looks for small practical steps that move someone forward quickly. It is useful when people want short-term, goal-oriented work to tackle a specific problem.

Finding the right mix of approaches is part of the process. Caroline will work with each person to decide which methods feel most helpful based on their goals and preferences. This is a collaborative conversation and may change over time as needs evolve.

Online sessions give practical flexibility. Video calls approximate face-to-face meetings and are useful for deeper conversations. Phone sessions can fit into a short break or suit those who prefer not to be on camera. Live chat and text messaging are good for quick check-ins, brief problem-solving or when writing helps someone reflect. These options make it easier to fit therapy into a busy life.