Caroline Mordey , BACP

Caroline Mordey is a counsellor based in the United Kingdom who helps people through stressful and confusing times. She offers a calm, non-judgemental space for people to talk about anxiety, depression, grief, relationship strain and other emotional concerns. Caroline uses practical conversation and personalised plans to help people find clearer ways forward.

She trained as an integrative counsellor and practises with a mix of approaches. That means she draws on client-centred ways of working, cognitive behavioural ideas, mindfulness and psychodynamic thinking. Caroline aims to tailor what happens in sessions to each person rather than following a single recipe.

Across five years of work she has supported people facing a wide range of difficulties, including trauma and abuse, eating and sleeping concerns, addiction, bipolar mood changes, ADHD and compassion fatigue. She also works with issues such as body image, intimacy-related worries and challenges related to adoption and attachment.

As a BACP practitioner she also has experience assessing and treating common presentations like depression, generalised anxiety and panic-type symptoms. Her practical focus includes sleep management and structured short-term approaches when people prefer that style.

Caroline encourages people to set achievable goals and practise small, steady changes between sessions. Her aim is to help individuals build better emotional balance and make everyday life feel more manageable.

How her approaches work online

Client-centred therapy focuses on listening and understanding a person's experience. The therapist follows the person's lead, reflects what they say and helps them find their own answers; this is useful for building confidence and self-understanding.

Cognitive behavioural therapy, or CBT, looks at the links between thoughts, feelings and actions. It uses straightforward tools to test unhelpful thoughts and try new behaviours, which can help with anxiety, low mood and sleep difficulties.

Mindfulness therapy brings simple attention and breathing practices into sessions. These techniques help people notice stress and respond differently, which can reduce reactivity and improve day-to-day coping.

Choosing the right mix of approaches is part of the work. The therapist will talk with the person about their needs, goals and preferences and then agree a plan together. That plan may change as sessions progress and new priorities emerge.

Online therapy offers practical flexibility. Video calls allow face-to-face conversation when a visual connection matters. Phone sessions need less bandwidth and can be easier to fit into a short break. Live chat or text-based messaging can suit quick check-ins, brief reflections or when someone prefers writing to talking. These options make it easier to keep therapy consistent around work, family and travel commitments.