Chanel Muharrem , BACP

Chanel Muharrem is a counsellor who uses a Client-Centred approach to keep the person at the heart of the work. She encourages clients to set the pace and priorities for sessions, and helps them find practical ways to feel steadier and more able to cope.

She supports people facing anxiety, low mood and stress. She also helps with relationship and intimacy concerns, bereavement and loss, and career or work-related strain. Chanel works with issues around self-esteem, compassion fatigue, addiction and trauma-related difficulties.

Chanel draws on four years of counselling experience in community and charity settings. She has worked as a bereavement counsellor for Mind and supported people with anxiety and depression. Prior roles in the City and in academia give her familiarity with workplace pressures and the demands on students and staff.

Sessions are offered in English and are available through video calls, phone, live chat or text messaging. Chanel uses a conversational, non-judgemental style and aims to create a steady space for people to talk through difficult feelings and decisions.

She is registered with the British Association for Counsellors and Psychotherapists - BACP. People often come to her when life changes feel overwhelming, when they want to process grief, or when relationship and family problems leave them unsure how to move forward. Chanel aims to help people find clearer ways to manage stress and build on their strengths.

How a client-centred approach works online

Client-Centred Therapy places the person at the centre of the work. The counsellor listens closely, reflects what is heard and follows the client's lead so discussions stay focused on what matters most. This approach can help with anxiety, low mood, relationship worries and life transitions by creating a steady, understanding space to think things through.

Finding the right way to work is a collaborative process. The counsellor will check in about goals, preferences and what feels helpful, and adapt the approach as sessions progress. That shared planning helps shape how conversations and practical steps unfold over time.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is useful for more in-depth conversations when visual connection helps. Phone calls suit shorter check-ins and when bandwidth is limited. Live chat and text messaging let people send thoughts between sessions or have shorter flexible exchanges. These options make it easier to fit counselling around work, caring responsibilities and life changes while keeping the focus on what the person needs.