Chantelle Carrigg , ACA, PACFA

Chantelle Carrigg is an ACA and PACFA counsellor practising in Australia with over 10 years of experience. She supports people through stress, anxiety, trauma and abuse, grief, depression and major life changes. Chantelle describes counselling as a collaborative process where the client leads and the counsellor listens and reflects.

Her style is calm and person-centred. She aims to help people notice existing strengths and use them to manage hard moments. Sessions focus on practical steps as well as understanding feelings and patterns that keep problems going.

Chantelle uses a mix of approaches drawn from Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and attachment-based ideas. She tailors conversations to what each person needs and checks in about what works. That might mean learning new skills, changing unhelpful thinking, or trying different ways of relating to painful memories.

She also draws on Dialectical Behaviour Therapy and client-centred methods when useful. These give tools for emotional regulation, clearer communication and steadier coping during crises. Chantelle works with people facing issues such as abandonment, body image concerns, chronic illness, caregiver stress and divorce.

Sessions are offered in English and can be delivered online by video, phone, live chat or text messaging. Getting started involves a short matching questionnaire and scheduling a time that suits the person seeking support.

Approaches that translate well to online therapy

Acceptance and Commitment Therapy (ACT) encourages people to notice unhelpful thoughts and gently shift attention back to chosen values and meaningful actions. It can help with anxiety, depression and coping with life changes by focusing on what matters rather than fighting every difficult feeling.

Attachment-Based Therapy looks at patterns of relating that formed early in life and how they affect current relationships. This approach helps people understand connection and trust issues and practise new ways of relating to others and to themselves.

Finding the right approach is part of the work. Chantelle will collaborate with each person to choose methods that suit their goals, needs and preferences. She adapts sessions over time and checks in about what is helpful so the plan changes when it needs to.

Online sessions are offered by video calls, phone sessions, live chat or text messaging to give flexibility. Video is useful for deeper conversations and skill practice, phone can fit a short check-in or low-bandwidth situation, and chat or messaging suits brief updates or people who prefer writing. These options make it easier to fit therapy into busy lives, shift between formats as needs change, and continue regular work even when schedules are tight.