Charlotte Hughes , BACP

Charlotte Hughes is a counsellor with 15 years' experience who uses a flexible therapeutic approach. She draws on several well-known methods to help people manage stress, anxiety, grief, low self-esteem and relationship strains. Charlotte aims to listen without judgement and to create a calm space where people can talk things through and find practical ways forward.

She trained as a nurse and worked in the NHS, so she understands how physical health and long-term conditions affect mood and relationships. That background shapes the way she supports people facing chronic pain, recovery from surgery, cancer treatment and conditions such as chronic fatigue and Long Covid. She also helps those coping with caregiver stress and end-of-life concerns.

Charlotte adapts her work to each person. She uses techniques drawn from approaches like Acceptance and Commitment Therapy and Cognitive Behavioural Therapy alongside attachment and emotion-focused ideas. Sessions are collaborative and focused on what the person wants to change or feel differently.

People contact her for many reasons including addictions, eating and sleeping problems, intimacy-related issues, bipolar mood difficulties, and compassion fatigue. She also supports those dealing with domestic violence, family of origin issues and divorce or separation matters.

Charlotte offers one-to-one and couples therapy, and she has experience supporting frontline and emergency service workers. Conversations aim to be practical, kind and paced to the person's needs so they can start to cope better with life's challenges.

Therapeutic approaches for online meetings

Acceptance and Commitment Therapy helps people notice thoughts and feelings without being overwhelmed, and then act in ways that match their values; it can help with anxiety, depression and coping with life changes. Cognitive Behavioural Therapy looks at patterns of thinking and behaviour and teaches practical skills to reduce symptoms like worry or low mood; it is useful for stress, sleep problems and some eating or addiction issues.

Choosing an approach is part of the work together. The therapist will discuss options and try different techniques to find what fits a person’s goals and preferences. This is a collaborative process where feedback guides the plan rather than a single fixed method.

Online sessions can take place by video call, phone, live chat or text-based messaging. Video calls let people use visual cues and body language, phone sessions can be easier when bandwidth is limited, short live chats suit quick check-ins, and messaging supports ongoing reflection between longer sessions. These options make it easier to fit therapy around work, caring responsibilities or mobility limits while keeping the focus on practical steps and emotional processing.