Charlotte Lucas , NCPS

Charlotte Lucas is a counsellor based in the United Kingdom with five years of professional therapy experience. She works with people facing stress, anxiety, depression and life changes. She also supports clients dealing with relationship difficulties, self-esteem concerns and parenting challenges.

Charlotte draws on a blend of therapy approaches to match each person's needs. She uses Client-Centred Therapy to offer empathy and non-judgemental listening. She also brings in cognitive behavioural methods to help people notice and change unhelpful thinking patterns.

Sessions are conversational and straightforward. Charlotte aims to make the room feel calm and practical. She will help clients set small, achievable goals and try out new ways of coping between meetings.

Her wider focus includes trauma and abuse, grief, eating and sleeping problems, anger and workplace concerns. Additional areas she supports include ADHD, attachment issues, body image, chronic illness and caregiver stress. These topics are approached with attention to the individual story and current priorities.

People who prefer an empathetic, down-to-earth style may find this counsellor a good fit. Charlotte listens first, then works collaboratively to identify what will help most. She encourages realistic steps and gentle progress rather than quick fixes.

How therapeutic approaches translate to online counselling

Client-Centred Therapy focuses on offering empathy and a non-judgemental space. In practice this means the counsellor listens closely and reflects what matters most to the client, helping people feel understood and able to make decisions.

Cognitive Behavioural Therapy (CBT) helps people spot unhelpful thoughts and try different behaviours. Online sessions can include simple exercises, thought records and action plans to work on between meetings.

Mindfulness Therapy teaches awareness of thoughts and bodily feelings to reduce reactivity. Short guided practices and breathing exercises are easy to share and use during online appointments.

Finding the right approach is part of the work. The counsellor will discuss goals and preferences, then suggest which methods to try first. This is a collaborative process and can change as people notice what helps them most.

Online sessions are offered by registered or accredited professionals in video calls, phone sessions, live chat and text-based messaging. Video calls are useful for a conversational session where visual cues matter. Phone sessions can be easier when a camera feels intrusive or bandwidth is limited. Live chat and text messaging suit shorter check-ins, reflective journalling or when flexibility is needed during a busy day.