Charlotte O'Neill , BACP

Charlotte O'Neill is a counsellor who focuses on women's issues among other concerns. She uses a gentle, person-centred way of working and aims to make the first steps into therapy feel manageable. Sessions are led by the client and paced to what feels right for them. Charlotte holds BACP which identifies her as a member of the British Association for Counselling and Psychotherapy.

She draws on client-centred practice to create a respectful, non-judgemental space where people can talk about what is worrying them. Existential ideas help when someone is facing big life questions or feeling stuck with meaning and purpose. Solution-focused techniques are used to set short-term goals and notice small changes that make a difference day to day.

Charlotte has about three years' experience working with a range of concerns, including stress, anxiety, low self-esteem, career issues, depression and grief. She also supports people dealing with relationship strain, intimacy-related worries and the impact of trauma and abuse. Other areas she addresses include body image, caregiver stress, chronic illness and attachment-related themes.

Sessions can take different formats to suit practical needs, including video calls, phone sessions, live chat and text-based messaging. Conversations are practical and straightforward; she helps people identify what they want to change and builds small steps toward those aims.

People who choose Charlotte can expect a collaborative approach. She listens first, then suggests options based on what matters most to the individual. The emphasis is on making progress that feels realistic and sustainable.

How these approaches work online

Client-Centred Therapy places the person's experience at the centre. The counsellor listens without judgement and follows the client's pace, helping them feel heard and understood. This approach can help with low self-esteem, anxiety and decisions about life changes.

Existential Therapy examines questions of meaning, purpose and responsibility. It can be useful when someone feels stuck, is facing a major life change, or is struggling with identity and direction. The conversation often explores values and what matters most to the client.

Solution-Focused Therapy targets short-term goals and practical steps. It helps people notice small shifts that lead to change and is useful for coping with stress, work difficulties and specific problems that feel urgent.

Finding the right approach is part of the work. The counsellor will collaborate with the client to decide which ideas to use based on their goals and preferences. Sessions can include a mix of listening, practical goal-setting and reflective discussion so the plan matches what the person wants to achieve.

Online therapy offers flexibility through video calls, phone sessions, live chat and text-based messaging. Video allows face-to-face conversation; phone can be simpler when bandwidth is limited or a quieter check-in is needed. Live chat and messaging suit shorter check-ins or when writing feels easier. These options make it simpler to fit therapy around work, caring responsibilities and daily life.