Charlotte Yau , BACP

Charlotte Yau helps people who are dealing with stress, anxiety, grief, low mood and life changes. She also supports those coping with trauma, relationship or intimacy concerns, parenting strain and work-related burnout. Charlotte works with issues around self-esteem, anger, ADHD and career worries, and she offers space for people facing body image, chronic illness or caregiving stress.

She offers a warm, compassionate space where a person can talk through difficult memories and everyday worries. Sessions are straightforward and focused on what matters to the client right now. Charlotte listens without judgement and helps people reconnect with their own values and strengths.

Her approach mixes practical and reflective ways of working. That can include noticing thoughts and feelings, trying small experiments in day-to-day life, and practising skills to manage strong emotions. The aim is to build resilience and create clearer ways of coping when life feels overwhelming.

Charlotte has five years of experience and is registered with the BACP, the British Association for Counselling and Psychotherapy. She works in the United Kingdom and conducts sessions in English.

People often come to Charlotte when they feel stuck between cultures, carrying unspoken grief, or juggling caring roles with other responsibilities. She makes space for those complex stories and helps clients rebuild a sense of balance and belonging.

How therapeutic approaches translate online

Acceptance and Commitment Therapy, or ACT, helps people notice unhelpful thoughts and choose actions that match their values. It focuses on building psychological flexibility so clients can live more of the life they want despite difficult feelings. Cognitive Behavioural Therapy, or CBT, looks at the links between thoughts, feelings and behaviours and uses practical exercises to change patterns that make problems worse. It suits issues like anxiety, low mood and stress. Mindfulness Therapy teaches simple attention and breathing practices to reduce reactivity and increase calm; it can help with rumination and emotion regulation.

Finding the right approach is part of the work. Charlotte will talk with each person about their goals and preferences and then try methods that suit them. That collaborative process means the plan can change as needs evolve, with regular check-ins about what helps most.

Online sessions are offered by video call, phone, live chat or text-based messaging to fit different lifestyles. Video is useful for a fuller face-to-face conversation, phone calls work well when bandwidth is limited, and messaging or live chat can suit shorter check-ins or people who prefer to write. These options make therapy easier to fit around work, caring duties and travel, and they allow continuity when life gets busy.