Charndelle Basnett , BACP

Charndelle Basnett is a counsellor who uses conversational, practical methods to help people feel steadier in day-to-day life. She holds a BACP credential, and she offers online and telephone sessions as well as live chat and text messaging. Charndelle aims to create a calm, empathetic space where people can talk through what matters most to them.

Her work often centres on stress and anxiety, relationship and intimacy concerns, grief and trauma, and mood difficulties. She also supports people facing addiction, sleep problems, parenting strain, career uncertainty and questions about sexual orientation. Women’s issues are a noted area of focus within her practice.

Charndelle draws on approaches like Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and Attachment-Based Therapy. In sessions she helps people notice unhelpful patterns, try practical skills, and identify what really matters to them. The style is warm and client-led rather than directive.

She has three years of experience working with people in the United Kingdom and accepts international clients too. Sessions can be short term, single session, longer term or open ended depending on what each person needs. Costs vary with location and therapist availability and are billed through a subscription that can be cancelled at any time.

People get started by selecting the Start Therapy button and completing a short matching questionnaire. After that they can schedule sessions according to the therapist’s availability.

Therapeutic approaches and online delivery

Acceptance and Commitment Therapy helps people notice difficult thoughts and feelings without getting stuck in them, and it focuses on taking action in line with personal values. It can be useful for anxiety, low mood and coping with life changes. Cognitive Behavioural Therapy looks at how thoughts, feelings and behaviours interact and uses practical exercises to shift unhelpful patterns; it often helps with anxiety, depression and sleep problems. Attachment-Based Therapy explores how early relationships shape current ways of relating and can help with intimacy, trust and communication difficulties.

Choosing the right approach is part of the work. The therapist will discuss your needs, goals and preferences and together you can try methods that feel like the best fit. That collaboration means the plan can change over time as your priorities shift.

Online therapy offers flexibility across formats. Video calls let you read facial cues and have a longer session, phone sessions can be easier when bandwidth is limited, live chat suits shorter check‑ins and text messaging works for ongoing reflections between meetings. These options make it easier to fit therapy into a busy life and to keep momentum between sessions while working with registered or accredited professionals.