Christina "Chrissie" Keynes , ACA

Christina "Chrissie" Keynes is an ACA counsellor with five years' practical experience supporting adults and students. She focuses on building calm, steady routines for people under stress and on helping them manage anxiety and worry. Chrissie uses clear, down-to-earth conversation to help clients feel heard and understood.

Chrissie creates a welcoming space where people can talk about hard things without feeling rushed. She works with concerns such as grief and loss, family conflict, low self-esteem, and big life changes. The aim is to develop better emotional regulation and more confidence in day-to-day life.

Her approach is collaborative and straightforward. Sessions typically involve listening, practical strategies, and checking in on small, achievable goals. She helps clients notice patterns, try new ways of coping, and build healthier relationships with themselves and others.

Chrissie also supports people dealing with more specific challenges such as abandonment, attachment issues, chronic illness, caregiving stress, and end-of-life matters. She pays attention to how these concerns affect daily routines, work, and family roles.

Outside of work, Chrissie spends time walking with her husky and adventuring with her family and two children. She aims to make the therapeutic process as approachable as possible and looks forward to helping people find practical steps toward greater wellbeing.

Evidence-based approaches for online care

Christie uses evidence-based therapeutic techniques focused on practical change and emotional regulation. One approach emphasises structured conversations to identify unhelpful thought patterns and try alternative responses; this helps with anxiety, worrying, and building confidence. Another approach centres on grief and loss work through paced conversations and memory processing to support people coping with bereavement, illness, or major life transitions.

Choosing the best approach is collaborative. The therapist will discuss options with each person and tailor methods to their goals, preferences and day-to-day needs. Over a few sessions they check what helps and adjust the plan together.

Online sessions use video calls, phone sessions, live chat or text-based messaging to make counselling easier to fit into life. Video suits deeper conversation and non-verbal cues, phone works well if bandwidth is limited, chat or messaging can be used for brief check-ins or between-session support. These formats offer flexibility for people juggling work, family, health needs or travel, while keeping regular contact with an appropriately qualified therapist.