Clair Conway , BACP

Clair Conway is a counsellor based in the United Kingdom who helps people manage stress, anxiety, trauma and abuse, grief, depression and major life changes. She emphasises a calm, respectful approach and believes people hold strengths they can draw on when life feels overwhelming. Clair uses clear language and steady listening to help clients feel heard and understood.

With 12 years of experience, Clair blends person-centred values with practical, evidence-based techniques. She encourages reflection on personal beliefs and patterns so clients can make choices that fit their lives. Sessions focus on what matters now and on building steps that feel achievable.

Clair has worked with people facing loss, bereavement and the practical and emotional effects of serious illness, including cancer and end-of-life concerns. She also supports those dealing with relationship break-up, abandonment, attachment struggles, and the aftermath of domestic violence.

Other areas she addresses include caregiver stress, fertility-related distress, dissociation, feelings of emptiness, guilt and shame, and coping after natural or human-caused disasters. Her work aims to reduce distress and increase everyday coping skills.

Clair offers sessions by video call, phone, live chat or text-based messaging. She communicates plainly about options so people can pick what fits their routine and comfort. Her practice is rooted in listening, practical planning and steady support.

Practical therapeutic approaches for online care

Clair uses person-centred listening as a foundation, which means she prioritises understanding a person's experience and working from their strengths. This approach helps people feel heard and steers conversations toward what they value and want to change.

She also draws on evidence-based techniques that focus on practical change. For example, cognitive approaches look at thoughts and how they affect mood and behaviour, offering tools to reduce anxiety or low mood. Acceptance and commitment style work helps people notice difficult feelings and choose actions that match their values, which can be useful for grief, loss and life transitions.

Finding the right approach is part of the work together. Clair will discuss goals, preferences and what has been helpful before, and then try methods that match the person’s needs. The plan can be adjusted as therapy progresses so the client remains in control of pace and focus.

Online sessions are offered by video call, phone, live chat or text-based messaging to fit different lives. Video calls allow a fuller face-to-face feel, phone sessions need less bandwidth and can be easier during busy days, and live chat or messaging suits shorter check-ins or people who prefer written exchanges. These options make it easier to keep continuity of care and fit therapy around daily commitments.