Deborah Jones , ACA

Deborah Jones is an ACA counsellor with more than 20 years of professional experience. She listens without judgment and helps people who are feeling overwhelmed by stress, anxiety, depression, grief or relationship and intimacy concerns. She describes a warm, practical style that focuses on what clients want to change.

Deborah often uses solution-focused and narrative approaches to help people identify small, manageable steps. These methods look at strengths and the stories people tell about themselves, so clients can try new patterns and measure progress. She also works with trauma-related issues and uses trauma-focused methods when needed.

For clients who want deeper internal work, Deborah uses Internal Family Systems to explore different parts of the self. That approach can help people who struggle with self-criticism, attachment wounds or long-standing emotional patterns. She pairs deeper work with practical strategies for day-to-day coping.

Her experience includes supporting people with eating and sleeping difficulties, addictions, chronic pain and caregiver stress. She also helps with career concerns, anger, codependency and navigating separation or family-of-origin issues. Deborah aims to match her approach to each person’s needs.

Sessions are offered in English and are available via video calls, phone, live chat or text-based messaging. Deborah describes the first steps as approachable and collaborative, with the goal of helping people move toward clearer choices and better functioning.

Therapeutic approaches suited to online work

Deborah commonly uses solution-focused therapy to help people set practical goals and take small steps towards change. This approach is brief and action-oriented, which suits shorter check-ins over video, phone or messaging when people need clear next steps.

She also works with narrative therapy, which looks at the stories people tell about their lives and identities. In online sessions this can involve reflective conversations and written or spoken exercises that help reframe difficult experiences and strengthen agency.

When deeper internal work is wanted, Internal Family Systems can be used to explore inner parts and long-standing patterns. That work translates to online formats through guided dialogue and paced sessions that allow reflection between meetings.

Finding the best approach is part of the therapeutic process. Deborah collaborates with clients to choose methods that match their goals, needs and preferences. She will check in regularly and adapt the plan if something isn’t working.

Online therapy offers practical benefits such as scheduling flexibility, reduced travel time and easier access from different locations. Video calls provide face-to-face interaction, phone sessions work well when bandwidth is limited, live chat allows short check-ins and text-based messaging supports ongoing reflection between sessions.