Donna Mcallister , BACP

Donna Mcallister is a counsellor who uses practical, evidence-informed approaches to help people cope with stress, anxiety and life changes. She holds a Bachelor of Arts in Therapeutic Counselling (HONS) and is registered with the British Association for Counselling and Psychotherapy, BACP. Donna writes plainly and works to make sessions feel straightforward and manageable.

She focuses on immediate concerns such as depression, burnout and relationship strain as well as longer term issues like grief, trauma and problems with self-esteem. Donna also helps people facing challenges around identity, sexuality, neurodiversity and addiction. Her practice includes support for parenting stress, career worries and chronic health-related difficulties.

Donna draws on approaches such as Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and Attachment-Based ideas to shape practical steps in sessions. She aims to build a trusting working relationship where goals are clear and progress is tracked in simple, realistic ways. Sessions are conversational and grounded in what the person needs right now.

With three years of professional experience, Donna blends structured tools with listening and reflection. She supports people who want coaching-style prompts as well as those who prefer a gentler, client-centred pace. Her style is warm, direct and focused on helping people find workable changes.

Donna works from the United Kingdom and offers help in English. She accepts international clients and uses a range of online formats to meet different needs. Taking the first step is often the hardest part, and Donna aims to make that step easier to take.

How therapeutic approaches work online

Donna commonly uses Acceptance and Commitment Therapy and Cognitive Behavioural Therapy in sessions. Acceptance and Commitment Therapy helps people notice difficult thoughts and feelings without getting overwhelmed, then choose actions that reflect their values; it can help with anxiety, stress and life transitions. Cognitive Behavioural Therapy focuses on patterns of thinking and behaviour that keep problems going, and teaches practical skills to change those patterns, which is useful for depression, anxiety and sleep issues.

Finding the right approach is part of the work. The therapist will discuss goals, preferences and what feels most useful, and then agree a plan together. This collaborative process means approaches can be blended or adapted as needs change over time.

Online therapy offers practical flexibility. Video calls allow face-to-face conversation when a fuller discussion is needed. Phone sessions are useful when bandwidth is limited or when someone prefers not to be on camera. Live chat and text-based messaging suit short check-ins, brief coaching prompts or clients who find writing easier. These options make it simpler to fit therapy around work, family and other commitments while still accessing registered or accredited professionals.