Emma Marshall , BACP

Emma Marshall is a counsellor with BACP registration and 12 years of experience. She helps people struggling with stress, anxiety, depression, grief and trauma, and supports those facing parenting challenges, relationship strain, ADHD-related concerns and career questions. Her manner is warm and approachable, with a focus on helping people feel understood and safe to talk openly.

She pays attention to how connections with others and with the self shape everyday life. Sessions are conversational and practical. Emma aims to make therapy gentle and accessible, guiding each person step by step rather than forcing rapid change.

In practice she listens for patterns that keep someone stuck and works with them to try different ways of coping. That might mean practicing new communication skills, considering small behavioural experiments, or talking through difficult memories at a pace that suits the individual. The emphasis is on usable strategies and clearer thinking about next steps.

Emma has worked across a range of concerns including compassion fatigue, body image, chronic illness, control issues and life transitions such as divorce or pregnancy. She also supports people dealing with abandonment, guilt, isolation and questions about life purpose. Her background gives her familiarity with mood disorders and post-traumatic stress.

Therapy with Emma is collaborative. She helps people set realistic goals and reviews progress as work continues. Sessions can feel grounded and straightforward, with an eye on improving daily functioning and emotional resilience.

How evidence-based approaches work online

Emma uses straightforward, evidence-based techniques in conversation and practical exercises. One common approach focuses on identifying unhelpful thinking and trying alternative thoughts and behaviours to reduce anxiety and low mood. This helps with stress, depression and daily overwhelm.

Another approach concentrates on gradual exposure to difficult memories or situations at a measured pace. This method can be useful for people dealing with trauma, post-traumatic stress or long-held fears, because it aims to reduce avoidance and increase a sense of control.

Choosing the right approach is part of the work. Emma treats this as a collaborative process and will help clients decide which methods suit their goals and preferences. She checks in regularly to see what helps and adjusts the plan as needed.

Online sessions are offered by video calls, phone, live chat or text-based messaging to fit different needs. Video sessions allow face-to-face conversation and shared visual cues. Phone sessions use less bandwidth and can be easier when movement or camera time is difficult. Live chat and text messaging suit short check-ins, brief reflections or people who prefer to type rather than speak.