Emma Poxon , NCPS

Emma Poxon offers a calm, non-judgemental space for people who are struggling with stress, anxiety, depression, grief or the impacts of trauma. Emma is warm and present in sessions and focuses on listening so clients feel heard and understood. She aims to build a trusting relationship and to help each person find what works for them.

Emma uses a person-centred approach that puts the client's experience first. That means she aims to be genuine, accepting, and empathic while letting the client guide what is discussed. Sessions can be paced to suit short-term needs or longer-term change, depending on what the person wants to work on.

She has a BSc (Hons) in Psychology and an MA in Person-Centred Experiential Counselling and Psychotherapy Practice, and holds the NCPS credential. These qualifications inform her understanding of both practical and relational sides of therapy. Emma has four years of experience supporting people with concerns such as ADHD, addiction, eating and sleeping difficulties, and self-esteem problems.

Emma also works with issues including compassion fatigue, chronic pain and illness, body image, communication problems, and coping with life changes. She is comfortable supporting people affected by domestic violence, substance use, dissociation, and complex personality concerns where present.

Sessions are offered in English and take place online through video calls, phone, live chat, or text-based messaging. Emma does not work with international clients. To begin, clients complete a short matching questionnaire and then schedule sessions according to the therapist's availability.

How person-centred therapy works online

Emma practises person-centred therapy, which focuses on the client's own experience. The counsellor aims to be genuine, empathic and accepting, and follows the client's lead in sessions. This approach can help with feelings of anxiety, depression, grief, identity concerns and coping with life changes.

In sessions Emma encourages clients to set the pace and topics. She will check in regularly about goals and how the work is going, and will adapt session structure to meet short-term or longer-term needs. Deciding what suits you is a collaborative process between client and therapist.

Online therapy offers practical flexibility. Video calls allow face-to-face conversation and visual connection. Phone sessions work well when bandwidth is limited or a quieter check-in is needed. Live chat and text-based messaging suit people who prefer writing, need ongoing check-ins, or want shorter, more frequent contact. These options can make it easier to fit therapy around work, caregiving or busy schedules.