Farzana Kaji , BACP

Farzana Kaji is a counsellor based in the United Kingdom who helps people manage stress, anxiety, low mood and relationship strain. She supports clients with family conflict, anger, grief, career questions and the everyday challenges that sap confidence. Farzana also works with people dealing with trauma, compassion fatigue, ADHD and issues common to women. Farzana believes people know their own stories and brings a respectful, practical style to sessions. She encourages clients to build on their strengths and to try small, realistic steps between meetings. Conversations are straightforward and aimed at making things feel more manageable day to day. In sessions she listens for what matters most, then helps people notice patterns and try different ways of responding. This can include looking at how past attachments affect present relationships, working on self-worth and practising new communication skills. She also supports people coping with big life changes and decisions. Farzana has five years of professional experience and is registered with the British Association for Counselling and Psychotherapy, BACP. She offers a calm, patient presence and focuses on what clients want to change, at a pace that feels right for them. People can expect clear explanations of options and collaborative planning. Sessions aim to leave someone with practical ideas to use between meetings and a clearer sense of direction for longer-term goals.

Approaches you can try through online therapy

Evidence-based techniques include approaches that focus on noticing patterns of thinking and behaviour and practical strategies to change them. One common approach helps people identify unhelpful thought patterns and then test alternatives in everyday life; this can be useful for anxiety, low mood and stress. Another focuses on attachment and relationship patterns, exploring how early bonds shape current reactions and helping people practise clearer communication and healthier boundaries. Finding the right approach is part of the work. The therapist will discuss options and decide together what to try first, based on the client’s needs, goals and preferences. That collaborative process makes it easier to adjust methods if something isn’t helping. Online sessions are offered by video call, phone, live chat or text-based messaging to give flexibility. Video calls work well for face-to-face conversation and exercises. Phone sessions can be easier when less bandwidth is available or a shorter check-in is needed. Live chat and messaging suit people who prefer written conversation or want to fit support around work or busy days. These options aim to make counselling more accessible while keeping the focus on progress and practical tools.