Ffyona Duncan , NCPS

Ffyona Duncan is a counsellor who uses attachment-based and client-centred approaches to help people make sense of relationship and life stress. She draws on three years of professional practice in the United Kingdom and works with a wide range of concerns including anxiety, low self-esteem and grief.

She believes each person knows their own story and brings strengths to the work. Sessions focus on building on those strengths and finding practical steps forward. The tone is supportive and straightforward, aimed at making change feel possible rather than overwhelming.

In sessions she helps people with relationship tensions and family problems, as well as challenges linked to addiction, trauma and gender identity. She also supports people dealing with career stress, compassion fatigue and the practical problems around sleep and eating patterns.

Her approach draws from cognitive behavioural ideas to spot unhelpful thinking patterns. Mindfulness techniques are used to anchor attention and reduce reactivity. She also uses narrative and Jungian perspectives to help people reframe life stories and explore deeper personal themes.

Sessions are conversational and goal-focused. People can expect to talk through current difficulties, try small practical exercises between sessions, and reflect on what changes feel most helpful. Ffyona aims to empower clients to take steady steps toward better daily functioning and more satisfying relationships.

How therapeutic approaches work online

Attachment-based work focuses on patterns in close relationships and emotional bonds. Online sessions can help people notice how they relate to others and practise new ways of connecting or setting boundaries. Client-centred therapy puts the person’s experience at the core and relies on listening and reflection to build self-awareness and confidence. This approach is useful for people who want a supportive space to make sense of feelings and values. Cognitive behavioural therapy (CBT) looks at how thoughts, feelings and behaviours interact and offers practical exercises to change unhelpful patterns; it can be helpful for anxiety, low mood and sleep or eating difficulties.

Choosing the best approach is a collaborative process. The therapist will talk through goals, preferences and day-to-day challenges and recommend a mix of methods that suit the individual. Together they will review what works and adjust the plan as therapy progresses.

Online formats include video calls, phone sessions, live chat and text-based messaging to fit different needs. Video makes it easier to read non-verbal cues, phone sessions need less bandwidth and can fit a work break, while chat and messaging suit shorter check-ins or people who prefer not to be on camera. These options give flexibility to access therapy from different locations and at different times, making it simpler to keep regular sessions and try out techniques between meetings.