Fiona Platts , BACP

Fiona Platts works in a warm, person-centred way that focuses on the individual in front of her. She uses client-centred and trauma-focused approaches alongside existential ideas to help people make sense of hard experiences. Fiona holds BACP and has three years of direct counselling experience in the United Kingdom.

She helps with stress, anxiety and depression, and with relationship strain. She also supports people facing grief, trauma and abuse, and those coping with major life changes. Parenting and family pressures are within her scope, as are work-related concerns like career stress and compassion fatigue.

Fiona aims to tailor sessions to each person's needs. She keeps the pace gentle and works at what feels manageable. Conversations focus on understanding what matters to the client and finding practical ways forward.

Sessions can include exploring personal values, noticing unhelpful patterns, or working through painful memories when that feels right. Fiona encourages clients to try different ways of thinking and doing until something fits. She offers feedback and practical ideas alongside open listening.

Her style is straightforward and respectful. People who are overwhelmed by change or stuck after loss often seek her out. Fiona works online and by phone as well as through text-based formats to suit different needs and schedules.

Therapeutic approaches and online support

Fiona draws on client-centred work, which centres on listening and reflecting so clients feel heard and understood and can find their own solutions. She also uses trauma-focused therapy when needed to help people process distressing events in a paced way that suits them. Existential ideas help people clarify what matters to them and make choices that fit their values.

Finding the right approach is a collaborative process. Fiona will talk with each person about goals and preferences, then try methods that match those aims. She checks in regularly and adapts the plan based on what is helpful for the client.

Online therapy offers practical flexibility. Video calls allow face-to-face conversation and visual connection, phone sessions make it easier if bandwidth is limited or you prefer not to be on camera, and live chat or text-based messaging can work well for shorter check-ins or when writing helps you think things through. These options make it easier to fit sessions around work, family and daily life while still working with a registered and accredited professional.