Fiona Small , NCPS

Fiona Small is a counsellor practising in the United Kingdom with three years of professional experience and an NCPS credential. She focuses on everyday struggles such as stress, anxiety, low self-esteem, depression and relationship concerns. Fiona aims to make the first step less daunting and to support people who want a more balanced, happier life.

She creates a calm, non-judgemental space so people can talk about difficult feelings. Sessions are conversational and paced to the individual. Fiona listens first, then helps clients set small, practical steps to move forward.

Her work also covers trauma and abuse, grief, compassion fatigue and coping with life changes. She pays attention to how attachment patterns and communication habits affect relationships. Fiona also helps with body image, guilt and shame, feelings of emptiness, and questions about life purpose.

Fiona uses a mix of straightforward methods that suit each person. She often draws on client-centred listening, cognitive behavioural techniques and mindfulness tools. Hypnotherapy and motivational interviewing are available when they match a client's goals.

People who come to Fiona tend to want clear, usable strategies alongside a listening ear. She encourages small goals, steady progress and practical ways to manage difficult moments. The focus is on what helps in daily life, not on jargon or quick fixes.

How Fiona uses talking therapies online

Fiona commonly combines client-centred listening with cognitive behavioural techniques to help people manage feelings and change unhelpful habits. Client-centred work means the conversation follows the person's concerns and priorities, helping them feel heard and understood. Cognitive behavioural therapy involves identifying thought and behaviour patterns and trying practical alternatives to reduce anxiety and improve mood.

She also offers mindfulness tools to help people notice their thinking and calm the body. These techniques can aid stress, low mood and rumination by building simple daily practices. Fiona will talk with each person about which approaches suit their goals and preferences, and she makes decisions together with the client so therapy fits their life.

Online sessions are offered by video call, phone, live chat or text-based messaging. Video calls are useful for a face-to-face feel; phone sessions need less bandwidth and can fit a break at work. Live chat and messaging are helpful for shorter check-ins or when someone prefers not to be on camera. These options make it easier to attend appointments around work, travel or family commitments, while keeping the focus on practical progress and emotional support.