Francesca Dolan Wills , BACP

Francesca Dolan Wills is a counsellor with six years' experience working across charities, public services and private practice in the United Kingdom. She holds BACP registration, and she now combines private work with roles supporting cancer and employee assistance services. Francesca helps people facing grief, stress and anxiety, and those coping with major life changes.

She previously worked at a local hospice and with a pregnancy loss charity. She has also provided support within larger UK services including the NHS and police employee programmes. Before training as a counsellor, Francesca spent eight years as a work and employment coach for the UK government, which informs her practical approach to career and workplace concerns.

Sessions aim to be open and non-judging so people can talk about difficult feelings. Francesca draws on client-centred ways of working to focus on what matters to the individual. She also uses emotionally-focused and solution-based methods alongside mindfulness tools to help with stress, relationships and coping strategies.

She has worked with people from diverse religious and cultural backgrounds, and she accepts international clients who can work in English. Typical concerns she supports include bereavement, fertility and pregnancy loss, family and relationship problems, trauma, compassion fatigue and chronic illness related stress.

Francesca encourages a collaborative plan that fits practical needs and personal goals. She recognises that starting therapy can feel daunting and aims to make the first steps straightforward and respectful.

Therapeutic approaches and online care

Client-Centred Therapy focuses on listening in a non-judgemental way and following the person's lead to help them find their own solutions. It suits worries like low self-esteem, life changes and relationship strain.

Emotionally-Focused Therapy (EFT) helps people notice and name feelings and patterns that show up in close relationships. It can support work around intimacy issues, communication problems and emotional responses after loss or trauma.

Finding the right approach is part of the work together. The therapist will discuss goals, try approaches in session and adapt methods based on what feels helpful. That collaborative process lets the person shape the focus and pace of therapy.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is useful for face-to-face conversation and emotional work, phone sessions suit shorter check-ins or lower bandwidth, and messaging or live chat can fit around busy days or give more flexible contact between sessions. These options make it easier to fit therapy around work, family and other commitments while still working with registered or accredited professionals.