Francesca Palazzolo , PACFA

Francesca Palazzolo is a PACFA counsellor who helps people manage stress, anxiety, addictions, relationship problems and trauma. She speaks plainly and creates a calm space where people can talk about difficult feelings without judgement. Francesca wants the first steps to feel achievable and encouraging.

She aims to build an open working relationship that respects each person's pace. Sessions focus on practical skills and small changes that make day-to-day life easier. Francesca uses a mix of therapies to suit different problems rather than one fixed method.

Her style is collaborative and warm. She listens first, then offers tools to manage overwhelming emotions, improve communication and reduce unhelpful thinking. Tasks between sessions are kept simple and relevant to daily life.

With 10 years of clinical experience in Australia, she has worked across a wide range of concerns. These include grief, eating and sleeping problems, low self-esteem, anger, career stress and navigating life changes. Francesca also supports people dealing with intimacy issues, LGBT matters, family tensions and caregiver stress.

She draws on approaches such as Acceptance and Commitment Therapy, Attachment-Based Therapy, Client-Centred Therapy, Cognitive Behavioural Therapy and Dialectical Behaviour Therapy. Francesca adapts these methods to each person's goals and situation, and explains any suggested techniques in clear language.

Therapeutic approaches that work online

Acceptance and Commitment Therapy (ACT) helps people notice unhelpful thoughts and choose actions that match their values. It is useful for stress, anxiety, depression and life changes. Attachment-Based Therapy looks at patterns in close relationships and how early experiences shape current reactions; it can help with intimacy, abandonment and communication issues.

Finding the right approach is a collaborative process. The therapist will work with the person to decide which methods fit their goals and preferences. Techniques may be adjusted as progress is made and new priorities emerge.

Online therapy makes these approaches flexible and accessible. Video calls allow face-to-face conversation when visual cues matter. Phone sessions work well for shorter check-ins or when bandwidth is limited. Live chat and text-based messaging suit people who prefer written reflection or need to fit sessions into a busy day. These options let people continue therapeutic work around study, work and family commitments.