Gillian Burnett , BACP

Gillian Burnett is a person-centred counsellor practising in the United Kingdom. She holds BACP accreditation and brings five years of experience to online work. Gillian focuses on women’s issues among a wider range of concerns and aims to create a calm space where people can talk things through.

She offers conversations about stress, anxiety, trauma and loss. Sessions also cover self-esteem, relationship and intimacy-related worries, addiction, eating and sleeping difficulties, and career concerns. Gillian includes ADHD, bereavement and coping with major life changes in her caseload too.

Gillian uses approaches that help people make sense of their stories and find practical ways forward. Her person-centred stance means she follows what each person brings and responds with empathy. She also draws on cognitive behavioural techniques to help change unhelpful thought patterns and on narrative and solution-focused ideas to set achievable goals.

Sessions are offered online by video, phone, live chat or text messaging, so people can choose what fits their day. Gillian asks for honesty and commitment from each person so the work can move forward at a steady pace. She offers practical advice when it is requested and relevant.

People looking to begin are invited to follow the platform process to match and schedule a first appointment. Gillian aims to work respectfully and without judgement, treating each person’s situation as unique and worthy of attention.

Approaches that guide online therapy

Gillian commonly combines person-centred work with cognitive behavioural therapy to support change. Person-centred counselling focuses on listening closely and reflecting back what someone says, which helps people feel heard and understood. Cognitive behavioural therapy looks at thinking patterns and behaviours and teaches practical techniques to reduce anxiety or low mood.

She may also draw on narrative or solution-focused ideas when appropriate, helping people rewrite difficult life stories or identify small, manageable steps toward a goal. Choosing the right approach is collaborative - the therapist will discuss options and tailor the work to the person’s needs, goals and preferences rather than imposing a single method.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video is useful for a near face-to-face experience while phone calls need less bandwidth and can fit a shorter break at work. Live chat and messaging work well for brief check-ins, ongoing reflections or when typing feels easier than speaking. These options give flexibility so people can pick what fits their routine and what helps them engage with the work.