Gillian Hartley , BACP, NCPS

Gillian Hartley is a counsellor who helps people dealing with stress, anxiety, relationship worries, trauma and abuse, grief, eating issues and low self-esteem. She also supports people facing anger, depression and major life changes. Gillian focuses on women's issues alongside concerns such as body image, fertility and problems around infidelity and narcissism.

She works in a direct and respectful way. Sessions are built around the person's needs and goals. Gillian shapes conversations and short-term plans that fit each person's situation rather than using a one-size-fits-all method.

Her practice draws on Client-Centred Therapy, Cognitive Behavioural Therapy and Solution-Focused Therapy. That mix means sessions can include exploring feelings, practical problem-solving, and setting small steps to test what helps. She aims to keep things straightforward and practical so progress feels tangible.

Gillian has eight years of professional experience and holds BACP and NCPS credentials. She practises from the United Kingdom and offers work in English. People should expect a calm, attentive approach and an emphasis on building realistic actions between sessions.

Many start by talking about immediate concerns and then move toward clearer plans for change. Gillian encourages honest conversation, gradual steps, and checking in on what is working as therapy progresses.

Approaches and how they work online

Client-Centred Therapy focuses on listening closely and creating a supportive space where people can talk at their own pace. It helps when someone needs acceptance and a chance to make sense of feelings rather than being directed toward a specific technique.

Cognitive Behavioural Therapy, or CBT, looks at the link between thoughts, feelings and actions. Online sessions can use this to spot unhelpful thinking patterns and try practical experiments to test new ways of responding to stress, anxiety or low mood.

Solution-Focused Therapy is brief and goal-directed. It concentrates on small, achievable steps and building on what already works. This approach suits people who want focused sessions that move quickly toward specific changes.

Finding the right approach is part of the work. The therapist will discuss goals, preferences and what feels comfortable, then suggest options to try. Decisions are made together and adjusted as needed based on progress.

Online sessions can be fitted around busy lives. Video calls allow face-to-face conversation when visual connection matters. Phone sessions use less bandwidth and can be easier for quick check-ins. Live chat or text messaging suits short updates, day-to-day support or when writing out thoughts helps. These formats make therapy more flexible and easier to attend from different locations.