Hayley Cook , BACP

Hayley Cook welcomes people who feel stuck, overwhelmed or worn out. She offers a calm, non-judgemental space where someone can talk through worries about anxiety, depression, grief, relationships and body image. Hayley is straightforward and warm, and she focuses on helping people make sense of what they are feeling so they can take small, practical steps forward.

Hayley trained in therapeutic counselling and holds a BACP credential, which reflects her professional membership with the British Association for Counselling and Psychotherapy. She uses psychodynamic ideas to look at how past experiences affect present thoughts and patterns. At the same time she draws on other approaches to suit each person’s needs, so sessions are shaped around what helps most in the moment.

In therapy sessions she listens for recurring themes and patterns in relationships, self-belief and behaviour. Together with the client she works to increase self-understanding and emotional awareness. This often makes it clearer which practical changes or coping strategies to try next.

Hayley works with a wide range of concerns including stress, trauma and abuse, addictions, eating difficulties, parenting strain, compassion fatigue and career worries. She also helps people dealing with abandonment, attachment issues, codependency and loneliness.

Sessions are offered in English and take place online by video call, phone, live chat or messaging. Hayley has four years of clinical experience and practises in the United Kingdom. To begin, a short matching questionnaire is completed and then an appointment is scheduled.

Therapeutic approaches and how they work online

Hayley draws on psychodynamic therapy and cognitive behavioural therapy to help people understand and change unhelpful patterns. Psychodynamic work looks at how past experiences shape current feelings and relationships, helping bring awareness to repeating patterns. Cognitive behavioural therapy focuses on practical steps and exercises to change unhelpful thoughts and behaviours, which can be useful for anxiety, low mood and worry.

Choosing the right approach is part of the work together. Hayley treats this as a collaborative process and will help clients test what feels most useful. Sessions may blend insight-focused discussion with practical tasks agreed between sessions to suit each person’s goals.

Online therapy is offered by video call, phone, live chat or text messaging so people can find a format that fits their life. Video calls allow face-to-face conversation when more depth is needed, phone sessions can work when bandwidth or camera use is a concern, and live chat or messaging suit shorter check-ins or days when typing feels easier. These options give flexibility to fit sessions around work, family and other commitments while keeping continuity of care.