Hayley Moran , BACP

Hayley Moran is a counsellor who supports people with stress, anxiety, depression and relationship concerns. She also helps with parenting pressures, grief, trauma, sleep problems, anger and low self-esteem. Hayley lists women's issues among her focus areas and works with mood disorders including bipolar and seasonal affective disorder.

Hayley has six years of clinical contact working with clients and more than 20 years supporting people in higher education. She has worked as a university counsellor for staff and students, as a school and college counsellor, and within an NHS-linked service offering counselling and cognitive behavioural therapy for adults and young people.

Her style is straightforward and person-centred. She invites people to talk about what feels most urgent, then helps untangle thoughts and emotions into manageable steps. Sessions aim to increase self-awareness and make small practical changes that fit daily life.

Hayley uses client-centred, cognitive behavioural therapy - often called CBT - and solution-focused techniques. She adapts these approaches to the individual, combining longer exploration with shorter goal-focused work when needed. This flexible mix is intended to help both immediate coping and longer term change.

People can expect a calm, empathetic space to reflect and plan. Hayley encourages clear next steps, whether that means managing symptoms, rebuilding confidence, or working through family and parenting issues. The aim is steady progress that feels achievable.

How Hayley works online with different approaches

Client-centred therapy focuses on listening and understanding the person's experience. The counsellor follows the person's lead, offering empathy and reflection to help them clarify feelings and choices. Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and actions link together and uses practical techniques to reduce anxiety or low mood. Solution-focused therapy concentrates on small, achievable steps and on strengths the person already has to move forward quickly.

Choosing the best approach is a collaborative process. The therapist will discuss your goals and preferences, then suggest which methods might help most. Together you can try different ways of working and adjust the plan as needs change.

Online sessions are offered by video call, phone, live chat or text-based messaging to give flexibility. Video calls suit fuller conversations and eye contact, phone sessions work well when bandwidth is limited, and text or chat can fit short check-ins or times when typing feels easier. These options make it simpler to fit therapy into work, family life and busy schedules.