Helen Greenaway , BACP

Helen Greenaway is a psychotherapist who uses a practical, person-focused approach to help people who feel overwhelmed or stuck. She works with common problems such as anxiety, low self-esteem and sleep disruption. Helen is listed with the British Association for Counselling and Psychotherapy, BACP, and brings four years of practice to her work.

Her style is straightforward and conversational. Sessions focus on what feels most pressing and useful in everyday life. She helps people notice unhelpful patterns, try different ways of coping and build confidence in small steps.

Helen combines a few different methods to match what each person needs. She draws on client-centred ideas to make space for a person’s own goals. She uses cognitive behavioural tools to tackle unhelpful thinking and habits. Psychodynamic thinking helps when past patterns keep repeating in the present.

Many people she sees struggle with work-related self-doubt, boundary setting in relationships, or night-time overthinking. Helen also supports those managing the practical and emotional strain of parenting, career decisions and compassion fatigue. She is experienced in helping people with ADHD-related rejection sensitivity.

Sessions can be arranged by video call, phone, live chat or text messaging. Helen asks people to complete a short matching questionnaire to get started and then schedule sessions according to availability.

Her approach is collaborative and paced to each person. Helen aims to provide a clear, calm space to talk through what matters and try manageable steps towards change.

Approaches at work in online therapy

Client-Centred Therapy places the person's own goals and experience at the centre of sessions. The therapist listens without judgement and helps the person clarify what they want to change or feel differently about, which suits concerns like low self-esteem or life transitions.

Cognitive Behavioural Therapy, or CBT, focuses on the links between thoughts, feelings and behaviours. It uses practical exercises and short-term strategies to reduce anxiety, improve sleep and shift unhelpful thinking patterns.

Finding the right approach is part of the work. Helen will collaborate with each person to decide which methods to try first, and adjust the plan as goals and needs change. That means testing practical tools, reflecting on deeper patterns, and choosing what feels most useful together.

Online sessions are offered by video call, phone, live chat or text messaging to give flexibility. Video calls are good for face-to-face conversation, phone sessions suit people who prefer no camera, live chat can be a shorter check-in, and messaging lets someone write in between sessions. These options make it easier to fit therapy around work, family and day-to-day life, and to keep contact consistent even when routines change.