Helen Marshall , NCPS

Helen Marshall is a counsellor with three years of professional experience based in the United Kingdom. She supports people facing addictions, LGBT concerns, trauma and abuse, grief and loss, and self-esteem struggles. Helen approaches each person with respect, sensitivity and compassion. She aims to create a straightforward space where people can talk about what matters most to them.

Helen adapts her conversations and plans to match each person's situation. She uses a mix of approaches that fit the issue and the person’s preferences rather than a one-size-fits-all method. Sessions focus on practical steps, clearer understanding of patterns, and building skills to manage difficult feelings.

Her work includes attention to attachment issues, adoption and foster care matters, caregiver stress, communication problems and concerns tied to domestic violence. She also helps with drug and alcohol addiction, guilt and shame, loneliness, and questions about life purpose and self-love. Trauma-related issues such as post-traumatic stress and abuse are treated with care and an awareness of how past experiences affect the present.

Helen’s training is recorded as NCPS, which appears with her professional details. She offers help to people who prefer to explore their concerns in a calm, non-judgemental way. The focus is on supporting the person to make changes that feel achievable and relevant to their life.

People can expect clear, respectful dialogue and tailored plans. Helen aims to empower people to notice progress and to change patterns that have been holding them back.

How Helen's Approaches Work Online

Attachment-Based Therapy focuses on how early relationships shape current patterns. It helps people spot how they relate to others and build more secure ways of connecting. Client-Centred Therapy puts the person at the heart of the session, with the counsellor listening closely and reflecting back so the person can make sense of their own experience. Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and actions and supports people to try different ways of thinking and behaving to reduce distress.

Choosing the right approach is usually a collaborative process. Helen will talk through the options, listen to goals and preferences, and adapt methods as therapy progresses. The plan can change if something doesn’t feel helpful, with the aim of finding what fits each person’s needs.

Online therapy offers practical flexibility. Video calls let people see facial cues and body language, while phone sessions work well when bandwidth is low or when someone prefers not to be on camera. Live chat and text-based messaging make it easier to check in between sessions or to have shorter, focused conversations during a busy day. These options make it simpler to fit counselling around work, caregiving or other commitments while still working with registered or accredited professionals and therapists.