Helen Yates , BACP

Helen Yates is a counsellor who supports people facing stress, anxiety, depression and relationship concerns. She also helps with LGBT matters, addiction, trauma and abuse, grief and issues around intimacy and self-esteem. Helen works with career strain, parenting pressures, sleep and eating difficulties, and neurodiverse concerns such as ADHD and autism spectrum issues. She holds BACP accreditation and practises from the United Kingdom.

Helen uses a person-centred way of working. She starts by listening and helping people name what matters most to them. Sessions focus on the person in front of her rather than fitting a one-size-fits-all plan. This creates space to talk about feelings, events and practical steps that fit everyday life.

She draws on a range of therapeutic tools when they help, including cognitive-behavioural techniques, acceptance and commitment ideas, attachment-focused thinking and some dialectical behaviour strategies. These are used to help manage difficult thoughts, improve relationships and build coping skills. Helen explains approaches plainly and checks that they feel right for each person.

Over five years of practice Helen has worked with people from varied backgrounds and life stages. She emphasizes gentleness and clear goals, and she encourages small steps that add up over time. People can expect a warm, non-judgemental atmosphere and practical conversation about what to try between sessions.

Helen invites anyone who is ready to start to take the first step. She asks new clients to complete a short matching questionnaire and then arrange sessions that suit their schedule.

Therapeutic approaches suited to online work

Helen combines person-centred practice with cognitive-behavioural and acceptance-based ideas to help people talk through difficulties and try practical steps. Client-Centred Therapy focuses on respectful listening and supporting people to find their own answers; it helps with low mood, stress and relationship worries. Cognitive Behavioural Therapy (CBT) offers straightforward tools to spot unhelpful thought patterns and test small behavioural changes, which can be useful for anxiety, depression and sleep or eating concerns. Acceptance and Commitment Therapy (ACT) encourages noticing difficult thoughts and choosing actions that match personal values, often helping with life transitions and sustained stress.

Finding the right approach is a collaborative process. The therapist will discuss options and agree a way forward that fits each person's goals, needs and comfort with different methods. Helen checks in regularly and adapts techniques so they remain useful for the person in front of her.

Online therapy here is offered via video calls, phone sessions, live chat and text-based messaging. Video calls let people use visual cues for deeper conversation. Phone sessions can be easier when bandwidth is limited or a quieter voice check-in is preferred. Live chat or messaging works for short check-ins, written reflection and flexibility around work or caregiving schedules. These options make it easier to fit therapy into busy lives and to continue work between sessions.