Heli Annika Giles , BACP

Heli Annika Giles is a counsellor based in the United Kingdom with three years' experience and BACP membership. She uses a person-centred way of working and draws on several approaches to suit different needs. Heli speaks English and Finnish and offers sessions online by video, phone, live chat or text messaging.

Heli aims to make the first contact straightforward and non-judgemental. She understands how hard it can feel to ask for support and focuses on creating a calm, respectful space where people can talk. She describes counselling as a chance to make sense of difficult feelings rather than a process of fixing something that is wrong.

Her work often addresses stress and anxiety, depression, relationship and intimacy issues, grief, trauma and the impact of life changes. She also supports people dealing with parenting strain, work-related pressures, career decisions and compassion fatigue. Heli works with concerns linked to family of origin, blended families, caregiving stress, chronic illness and ageing issues.

Sessions combine a person-centred stance with practical tools, such as elements of cognitive behavioural techniques and acceptance-based ideas. Heli pays attention to attachment patterns and to the meanings people give their lives. Together she and the client set goals and review progress as therapy continues.

People who look for a thoughtful, steady counsellor may find her style helpful. Heli encourages honest conversation, helps clients notice unhelpful thinking and supports steps towards clearer choices and greater self-awareness.

Therapeutic approaches and online care that fit your life

Acceptance and Commitment Therapy (ACT) helps people notice painful thoughts and feelings without being driven by them. It focuses on values and small actions that lead to a steadier, more meaningful life and can be useful for anxiety, low mood and life changes.

Cognitive Behavioral Therapy (CBT) looks at patterns of thinking and behaviour that keep problems going. It uses practical exercises and simple experiments to change unhelpful habits and reduce symptoms like worry and low mood.

Attachment-Based Therapy pays attention to how early relationships shape closeness and trust now. This can help people understand relationship difficulties, intimacy issues and patterns that repeat across different partnerships.

Finding the right approach is part of the work. The therapist will discuss options with the client and try methods together to see what fits best. This is a collaborative process that adapts as goals and needs change.

Online sessions give practical flexibility. Video calls allow face-to-face conversation without travel. Phone sessions need less bandwidth and can be an easier option for short check-ins. Live chat and text messaging suit quick reflections, ongoing coaching or people who prefer writing. These formats make it easier to fit counselling around work, family and day-to-day life while keeping therapy consistent and accessible.