Hilary Cartmel-Batty , BACP

Hilary Cartmel-Batty is a BACP counsellor who helps people facing stress, anxiety, depression and trauma. She also supports people dealing with relationship tension, parenting strain, grief, addiction and issues around intimacy and self-esteem. Hilary aims to make the first step into therapy feel manageable and respectful.

She keeps sessions straightforward and practical. Conversations focus on what is happening now and what the person wants to change. Hilary listens for patterns linked to attachment, coping styles and past hurt that affect daily life.

Her approach combines client-centred listening with attachment ideas and solution-focused work. This mix helps people name painful experiences and then try small, achievable steps that can feel less overwhelming. Trauma-focused methods are used when past experiences are getting in the way of current wellbeing.

Hilary has five years of professional experience and practises in the United Kingdom. She is registered with the British Association for Counselling and Psychotherapy, often written as BACP. That registration is shown as her credential.

Sessions are offered in English and take place online by video call, phone, live chat or text messaging. People who want to begin can follow the site steps to match with her and arrange times that fit around work or family commitments.

Therapeutic approaches and how they work online

Attachment-based work looks at how early bonds shape current relationships and feelings. It helps when difficulties with trust, closeness or repeated relationship patterns cause distress. Client-centred therapy puts the person at the heart of the session and relies on listening, empathy and the client's pace to find clarity and direction. Solution-focused therapy concentrates on goals and practical steps, aiming to identify what is already working and build on small changes to reach clear outcomes.

Finding the right approach is part of the process. The therapist will work together with the person to choose which methods suit their needs, goals and preferences. That collaboration means approaches can be adjusted as progress is made or new issues arise.

Online therapy offers flexibility through video calls, phone sessions, live chat and text messaging. Video calls allow face-to-face conversation when visual connection matters. Phone sessions can be easier when bandwidth is limited or for a quick check-in. Live chat and text messaging suit people who prefer short, written exchanges or want to reflect in writing between sessions. These options help fit therapy around work, family life and other commitments while keeping the focus on practical change and emotional support.