Hoi Ting (Heidi) Yeung , BACP

Hoi Ting (Heidi) Yeung works from a person-centred approach that puts the client's values and goals first. She uses accepted therapies to help people manage stress, anxiety and low self-esteem. Heidi speaks English, Mandarin and Cantonese and practises in the United Kingdom. Heidi has six years of experience supporting people through life changes. She helps with grief, relationship difficulties, parenting strain and career worries. She also works with concerns such as trauma and abuse, sleep and eating difficulties, anger, and compassion fatigue. Her sessions are tailored to each person. Heidi listens first and then suggests practical steps that match what matters to the client. That might include noticing thoughts and feelings, trying small changes, or working on communication skills. Clients can expect straightforward conversations and a calm, respectful manner. Heidi aims to strengthen coping skills and increase confidence over time. She describes therapy as a collaborative journey rather than one-sided advice. For people concerned about attachment, abandonment or family of origin issues, Heidi offers exploration of past patterns and how they show up now. She also addresses body image, chronic illness or caregiver stress with practical pacing and realistic goals. Her work aims to make everyday life feel more manageable. If someone prefers sessions in Mandarin or Cantonese, Heidi can conduct therapy in those languages. She accepts international clients and uses a range of online formats to fit different needs. To begin, a short matching questionnaire and scheduling step are required.

How Heidi's approaches adapt to online therapy

Acceptance and Commitment Therapy, or ACT, helps people notice their thoughts and choose actions that match their values rather than being pushed around by every feeling. It is useful for anxiety, low mood and coping with life transitions. Cognitive Behavioural Therapy, known as CBT, focuses on identifying unhelpful thought patterns and testing simple behavioural changes to improve mood and sleep and reduce worry. Heidi combines these approaches with a client-centred stance, which means she focuses on listening and responding to what each person needs. Together they will decide which methods fit best, and she will adapt the plan as work progresses. That way the choice of approach is a shared decision based on your goals and preferences. Online work makes it easier to fit therapy into busy lives. Video calls allow face-to-face conversation when that matters. Phone sessions are useful when bandwidth is limited or for shorter check-ins. Live chat and text-based messaging can suit people who prefer writing, need brief daily support, or want flexibility outside standard hours. These options support regular contact and practical continuity while tailoring the way you connect to your life.