Iffat Iqbal , BACP

Iffat Iqbal is a counsellor who uses a client-centred approach to help people manage stress, anxiety, relationship difficulties and the impact of trauma and abuse. She holds BACP registration, and brings three years of professional experience supporting clients through issues with self-esteem, motivation and life change.

She focuses on understanding each person as an individual. Sessions begin by listening to what matters most to the client and building on their strengths. Conversations are paced to the client’s comfort, and goals are shaped together rather than imposed.

Common themes she works through include attachment and abandonment concerns, feelings of guilt or shame, and struggles with body image. She also supports people dealing with caregiver stress, communication problems, control issues and impulsivity. Practical strategies and gentler self-reflection are used alongside the core person-centred focus.

Her work also covers midlife questions, money worries and finding life purpose. People with isolation or loneliness, post-traumatic stress symptoms, or difficulties with forgiveness and self-love can bring those concerns into sessions. The aim is to help clients find clarity and steadier coping day to day.

Sessions are conducted in English and take place online by video calls, phone, live chat or text-based messaging. Iffat describes therapy as a collaborative process where progress builds from small, steady steps together.

How client-centred therapy works online

Client-Centred Therapy places the person at the centre of the work. The counsellor listens without judgement and reflects back what she hears. This approach helps when someone is coping with anxiety, low self-worth, relationship stress or recovery from trauma by encouraging self-understanding and agency.

The online format keeps that same collaborative focus. Conversations are shaped around the client’s goals, and the counsellor helps decide together which techniques or topics to try next. Finding the right approach is part of the process, and the therapist will adapt how she works to suit the client’s needs and preferences as sessions progress.

Practical benefits of online sessions include greater flexibility and easier access when travel is difficult. Video calls allow face-to-face conversation, phone sessions can be used when internet quality is lower, live chat suits short check-ins, and text-based messaging supports ongoing reflection between appointments. These options make it simpler to fit therapy into a busy life while keeping the focus on steady progress.