Jackie Garratt , BACP

Jackie Garratt is a counsellor and life coach who focuses on women’s issues and related concerns. She offers calm, down-to-earth support for people feeling overwhelmed by anxiety, stress, trauma, grief or low self-esteem. Jackie listens without judgement and helps clients find a clearer sense of purpose and direction.

Her sessions aim to help people understand their feelings and the patterns that keep them stuck. Jackie uses practical approaches to reduce distress, manage difficult thoughts and rebuild confidence. She also brings coaching techniques when clients want focused work on goals and mindset.

Jackie is registered with the British Association for Counselling and Psychotherapy - BACP. She has eight years' experience and has completed further post-qualification training, including specialist work with young people and survivors of sexual violence. She also has a qualification in life coaching which she blends into counselling where useful.

Before qualifying she worked in community roles such as youth and support work, foster caring and as a women's project coordinator. That background gives insight into the effects of childhood experiences, family change and domestic or sexual trauma.

Sessions are tailored to each person, drawing mainly on a person-centred stance alongside cognitive behavioural tools, Acceptance and Commitment Therapy and solution-focused techniques. Jackie can also include faith-based perspectives for clients who wish to explore their Christian beliefs alongside therapy.

Therapeutic approaches and online support

Jackie draws on Acceptance and Commitment Therapy and Cognitive Behavioural Therapy as part of her online practice. ACT helps people clarify what matters most and take small steps towards those values even when difficult thoughts or feelings are present. CBT offers straightforward strategies to notice unhelpful thinking patterns and test new ways of responding to stress and mood challenges.

She also works from a person-centred stance, which means sessions begin with listening and reflecting to understand each person's priorities. Finding the right mix of methods is collaborative - the therapist will check in about what feels useful and adjust approaches to match goals and preferences.

Online sessions are offered as video calls, phone sessions, live chat or text-based messaging. Video calls are suited to deeper conversations where visual connection helps, phone sessions work well when bandwidth is limited, and live chat or messaging suit shorter check-ins or times when writing feels easier. These options make it easier to fit therapy around work, family life and other commitments, while keeping the focus on practical steps and emotional support.