Jacqueline "Jacky" Ellis , BACP

Jacqueline "Jacky" Ellis is a counsellor who draws on several approaches to help people manage distress and rebuild confidence. She holds a BACP credential, and has around three years of practice experience. Jacky offers a warm, non-judgemental presence and focuses on practical steps people can try between sessions.

Jacky works with a wide range of concerns, including stress, anxiety, addiction, trauma and abuse, grief and low self-esteem. She also supports people dealing with issues linked to abandonment, adoption and foster care, attachment difficulties, body image and eating concerns. Her background includes voluntary work at an addiction centre, which informs how she approaches substance-related problems.

Her way of working combines Attachment-Based ideas about relationships, Client-Centred listening, and Cognitive Behavioural Therapy techniques to tackle unhelpful thoughts and habits. Sessions aim to be collaborative and paced to each person’s needs. Jacky encourages practical experiments and gentle reflection between meetings.

People often come for help with communication problems, commitment or control issues, dissociation, and experiences of domestic violence or separation. She also supports those coping with chronic illness, disability or long-term pain who want to improve daily coping and emotional wellbeing.

Jacky offers video calls, phone sessions, live chat and text-based messaging. Sessions are conducted in English and are set up via a subscription model that can be cancelled at any time. To begin, complete the short matching questionnaire and schedule a session according to the listed options and availability.

How therapeutic approaches work online

Attachment-Based Therapy looks at how early relationships shape current ways of relating. Online sessions can help identify patterns in relationships and offer new ways to feel safer in connections. Client-Centred Therapy focuses on empathic listening and supporting people to find their own answers; in remote sessions this often means the counsellor reflects back what matters and encourages self-directed insight. Cognitive Behavioural Therapy, or CBT, breaks problems into thoughts, feelings and behaviours and teaches specific exercises to change them, which can be practised between online meetings.

Choosing the right approach is part of the process. The counsellor will work collaboratively to understand the person’s priorities, goals and preferences. Together they will try different techniques and agree what feels most helpful as therapy progresses.

Online therapy offers practical flexibility. Video calls let people use face-to-face interaction without travel. Phone sessions suit those who need lower bandwidth or shorter check-ins. Live chat and text-based messaging provide a way to reflect in writing or to schedule brief updates between meetings. These options make it easier to fit counselling around work, family demands or mobility limits while keeping the focus on meaningful change.