Jacqueline"Jacqui" Mancuso , PACFA

Jacqueline "Jacqui" Mancuso is a PACFA counsellor with 14 years working in community settings. She has supported people affected by women's health concerns, sexual assault and domestic violence, military service, disabilities, chronic health conditions, carers, and students. Jacqui brings a calm, gentle manner and adapts to what each person can manage in a session.

Her style is flexible and guided by the client's cues. She helps people navigate relationship difficulties, change unhelpful patterns, take practical steps, or simply feel heard while they process difficult events. Sessions tend to be collaborative and paced to the individual's readiness.

Jacqui pays attention to the lived meaning in people's stories. She listens for the recurring themes beneath day-to-day problems and helps those patterns shift over time. When useful, she offers creative interventions alongside conversation.

Her main approaches include Existential Therapy and Internal Family Systems, with practice informed by Acceptance and Commitment Therapy. These methods support work on identity, values, inner parts, and committed action toward meaningful change. Jacqui always respects personal preferences about how therapy proceeds.

People come to her for help with stress, anxiety, depression, grief, trauma and abuse, intimacy issues, self-esteem, career concerns, caregiver stress, chronic illness, and family-of-origin problems. She encourages small steps and recognises reaching out takes courage.

To begin, a brief questionnaire and scheduling arrange the first appointment, and sessions are offered in formats that fit different lifestyles and needs.

Therapeutic approaches and online care

Jacqui draws on Acceptance and Commitment Therapy and Internal Family Systems in online work. ACT focuses on identifying personal values and taking small committed steps toward them while building tolerance for difficult thoughts and feelings. Internal Family Systems helps people notice and dialogue with different inner parts, easing internal conflict and strengthening an adult perspective that can guide choices.

Finding the right approach is a shared process. Jacqui will discuss your goals and preferences, then choose or adapt methods that feel most helpful. Sessions remain collaborative, with regular check-ins to make sure the work fits your needs and pace.

Online therapy is offered by video calls, phone sessions, live chat and text-based messaging to increase access and flexibility. Video sessions support face-to-face conversation; phone sessions can work well when bandwidth is limited or when someone prefers not to be on camera. Live chat or messaging suit brief check-ins, homework discussion or days when typing feels easier than speaking. These options make it simpler to fit therapy around work, caring roles and other commitments.