Jane Francis , BACP

Jane Francis is a counsellor who works in a person-centred way. She offers warm, steady support and listens without judgement. She helps people talk through stress, anxiety, low mood, self-esteem and grief. Jane is a registered member of the BACP, and practises in the United Kingdom.

She keeps sessions simple and practical. Conversations focus on what feels most distressing right now and what small steps could bring relief. She draws on client-centred skills to create a respectful space, and on mindfulness to help people manage overwhelming feelings.

Jane also uses emotionally focused ideas to look at patterns in relationships and how emotions shape reactions. Solution-focused techniques help set clear, manageable goals so progress can be tracked between sessions. Internal Family Systems approaches may be used to help people understand different parts of themselves and how those parts interact.

With seven years of experience, Jane has worked alongside people dealing with ADHD, bereavement, body image concerns and long-term health issues. She also supports people coping with adoption and foster care matters, attachment or abandonment worries, and communication or control difficulties.

Sessions are tailored to each person’s pace and needs. Jane aims to help people find clearer thinking, gentler self-talk and more workable ways to cope. She describes her role as walking alongside clients with care and practical support.

How therapeutic approaches translate to online care

Client-Centred Therapy focuses on listening and acceptance. It helps people feel heard and respected while they talk through feelings such as anxiety, low mood or stress. Mindfulness Therapy teaches simple attention and breathing techniques to reduce distress and increase calm in daily life. These exercises can be practised between sessions to manage overwhelming moments.

Finding the right approach is a collaborative process. The therapist will discuss goals, preferences and practical needs, then suggest which methods to try first. Over time the plan may change as what helps becomes clearer, and the person and therapist work together to refine the approach.

Online therapy is offered by video call, phone, live chat or text-based messaging to make sessions flexible. Video calls suit in-depth conversations and visual cues, phone sessions use less bandwidth and can fit a shorter break, and chat or messaging supports quicker check-ins and written reflection. These options help people fit therapy around work, family routines and mobility needs while keeping the focus on progress and practical tools.