Janette Potts , BACP

Janette Potts is a counsellor who listens closely and keeps sessions rooted in what matters to the client. She draws on four years of practice and a BACP registration to guide conversations and help people make sense of difficult moments. Her approach is collaborative and led by the person sitting opposite her. Janette works with a wide range of concerns including stress, anxiety, depression, relationship and intimacy issues, trauma and abuse, and coping with life changes. She also supports people facing addictions, grief, trouble sleeping, parenting strain, anger, low self-esteem and career questions. Physical health worries, chronic illness and ageing are areas she often addresses alongside emotional difficulties. Her style is practical and down-to-earth. Sessions focus on understanding where problems come from and on small, doable steps to ease them. Janette uses a mix of methods such as attachment-based work, client-centred listening, cognitive behavioural techniques, emotionally focused ideas and mindfulness tools. She offers conversations by video call, phone, live chat or text messaging so people can choose what suits them best. Sessions sit within a subscription model that can be cancelled at any time and costs vary with location and therapist availability. Janette conducts work in English and practises in the United Kingdom. To begin, a person selects the Start Therapy button, completes a short matching questionnaire, and schedules sessions according to the therapist's availability.

How Janette’s approaches translate to online therapy

Attachment-based work focuses on how relationships shape feelings and responses. Online sessions can be used to look at recurring patterns in close relationships and to practise different ways of connecting and responding. Client-centred therapy emphasises listening and creating a non-judgemental space. Through video, phone or text Janette offers reflective listening and helps people clarify what they want to change or understand about their lives. Cognitive behavioural techniques look at the links between thoughts, feelings and actions. Online sessions can include short exercises, thought records and behavioural experiments to try between appointments. Finding the right approach is part of the work together. Janette will discuss options and agree on methods that fit a person’s needs, goals and preferences. That collaborative process helps make sure the plan feels practical and relevant. Online sessions are flexible and can fit around busy lives. Video calls work well for face-to-face conversation, phone sessions use less bandwidth, live chat supports quick check-ins and text messaging lets someone reflect in writing. These options help people access therapy in ways that suit their schedule and comfort.