Jaquetta Trueman , BACP

Jaquetta Trueman is a BACP counsellor who draws on humanistic and experiential approaches to help people facing difficult life moments. She greets clients with a calm, non-judgemental presence and aims to create space to slow down and make sense of overwhelming feelings. Jaquetta uses straightforward conversation and reflective listening to help people notice patterns and consider new choices.

She adapts her work to the needs of each person, using ideas from Acceptance and Commitment Therapy and Mindfulness to focus on values and present-moment noticing. Client-Centred ways of working shape how sessions feel, with the person’s experience guiding the pace and direction. She also brings elements of Internal Family Systems and Existential thinking when helpful to explore inner parts and life meaning.

Jaquetta has around 15 years of experience supporting adults through stress, anxiety, depression, grief and relationship difficulties. She also works with people coping with trauma, addiction, ADHD, parenting strain and career changes. Additional areas include abandonment, codependency, communication problems and feelings of isolation.

Sessions are offered in English and are based in the United Kingdom. Online formats include video calls, phone sessions, live chat and text messaging, giving options to suit different schedules and needs. Fees vary with location and session choices and use a subscription model that can be cancelled at any time.

To begin, people choose the Start Therapy button, complete a short matching questionnaire and schedule sessions according to therapist availability. Jaquetta aims to collaborate with each person to find an approach that feels right for them.

Approach-driven online counselling and practical support

Jaquetta draws on Acceptance and Commitment Therapy to help people clarify what matters most and take small steps towards those values. ACT focuses on noticing thoughts and feelings without getting stuck and can be useful for anxiety, depression and life transitions.

She also works with Client-Centred principles, offering a listening, non-directive space where a person’s experience guides the work. This approach supports people who need to feel heard as they make sense of difficult emotions and choices.

Finding the right approach is part of the process. Jaquetta will work together with each person to decide which methods fit their needs, goals and preferences. That collaborative exploration helps shape whether sessions emphasise values work, present-moment practice or exploring inner parts and meaning.

Online sessions are offered by video call, phone, live chat or text messaging, giving practical flexibility. Video calls allow a face-to-face feel for deeper conversations, phone sessions need less bandwidth and can be easier during a busy day, live chat suits shorter check-ins and text messaging supports ongoing reflection between sessions. These options make it easier to fit therapy around work, caregiving and travel commitments while keeping the focus on progress and clarity.