Jennie Holloway , NCPS

Jennie Holloway uses a client-centred approach to make therapy feel straightforward and personal. She focuses on listening first, helping people name what is worrying them and deciding together what to work on. Jennie is NCPS credentialed and brings six years of professional experience in therapeutic settings across the United Kingdom.

Her background includes counselling in a pupil referral unit, where she supported parents and children who could not attend mainstream school. That work involved a wide range of issues such as anxiety, low self-esteem, bereavement, trauma and behavioural refusal. Earlier roles introduced her to Drawing and Talking therapy, adding creative options to her practice.

Jennie blends client-centred ways of working with cognitive behavioural techniques and mindfulness. She prefers a non-directive style that respects each person’s knowledge of their own life while offering practical tools for thinking differently and managing difficult feelings. Sessions are tailored to what each person needs that week.

She often helps with stress, sleep problems, addiction concerns, intimacy-related issues and life transitions such as separation or midlife change. Jennie also supports people dealing with obsessive or compulsive patterns, personality difficulties and seasonal affective symptoms.

People describe the first step as the hardest, and Jennie aims to make it easier by offering steady, down-to-earth support. She helps clients reflect on their past and current challenges, and make practical changes that feel achievable.

Therapy can include short-term work on a specific problem or longer exploration of patterns and self-understanding. Sessions are adapted to the individual and can include talking, practical exercises and mindfulness practice.

Approaches in online counselling and what they do

Jennie uses client-centred work to prioritise listening and understanding. This approach focuses on the person rather than the problem and helps people feel heard while they decide what to change. Cognitive behavioural therapy, or CBT, adds practical steps to spot and shift unhelpful thoughts and behaviours, which is useful for anxiety, low mood and sleep problems.

Mindfulness therapy teaches simple present-moment practices to reduce agitation and improve attention to feelings and bodily sensations. These methods are often used alongside client-centred and CBT work to help with stress, compulsions and emotional regulation. Picking the right mix is a collaborative process; Jennie will talk with each client about goals and preferences and together decide which approaches to try first.

Online therapy makes those choices easier to access. Video calls allow full conversation and visual cues, phone sessions need less bandwidth and can fit into a short break, while live chat or text messaging offer ongoing check-ins and written reflection. These formats give flexibility for different days and needs and make it possible to continue therapy when travel or schedules make face-to-face sessions difficult. Registered or accredited professionals can adapt exercises, homework and mindfulness practice to any of these formats so work can continue between live sessions.