Jennifer Brown , BACP

Jennifer Brown is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP) and has seven years of professional experience. She is approachable and down-to-earth, and she aims to help people feeling overwhelmed by stress, anxiety, low mood or changes in life. Jennifer often supports people facing relationship strain, grief, career concerns and issues with self-esteem or sleep. She also works with people affected by trauma, bipolar mood issues, ADHD and compassion fatigue, among other concerns.

Her practical approach combines listening with evidence-informed techniques. She draws on Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and client-centred ways of working to match her support to each person’s needs. That means sessions can include learning new skills, spotting unhelpful patterns, and talking through painful memories or current struggles.

Jennifer believes clients know themselves best and that therapy is a shared process. She seeks to create a calm space to explore feelings, behaviours and relationships without judgement. Her manner is warm and straightforward, aiming to make people feel understood and helped to move forward.

She offers flexible appointment times, including evenings and weekends when required. Sessions are available by video call, phone, live chat or text messaging, and Jennifer can work with people in the United Kingdom and internationally. To begin, clients complete a short matching questionnaire and then schedule sessions according to the therapist’s availability.

Therapeutic approaches in online counselling

Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings without getting overwhelmed, and to focus on actions that match their values. It can be useful for anxiety, depression and life transitions. Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and behaviours and teaches practical strategies to change unhelpful patterns; it often helps with anxiety, low mood and sleep problems. Client-Centred Therapy focuses on empathetic listening and the person’s own priorities, giving space to make sense of experiences and build confidence.

Finding the right approach is part of the work. The therapist will talk with each person about their goals, preferences and what feels helpful. Together they decide which methods to try and adapt the approach as progress is made.

Online sessions are offered by video call, phone, live chat or text-based messaging to suit different practical needs. Video calls allow a fuller face-to-face conversation, phone sessions can fit into a short break or use less bandwidth, live chat and messaging suit brief check-ins or when typing feels easier. These options make therapy more flexible and easier to fit around work, family and busy lives.