Jennifer Cromar , BACP

Jennifer Cromar is a counsellor based in the United Kingdom with BACP accreditation and 18 years of experience. She helps people who are dealing with stress, anxiety, trauma and abuse, parenting challenges, depression, and big life changes. She often works with clients who like to use creative activities such as writing or art as part of their sessions. Jennifer aims to meet people with warmth and careful attention as they take the first steps toward change.

Her style is practical and respectful. She listens first, then tailors conversations and goals to each person. Sessions focus on what matters most to the individual, and may combine talking with creative tasks when helpful. The therapist keeps language simple and grounded so people can use what they learn in daily life.

Over nearly two decades she has spent time supporting people with a wide range of concerns beyond her main areas. These include attachment issues, adoption and foster care, body image, chronic illness, caregiver stress, and relationship patterns such as codependency or commitment worries. That variety means she can draw on many perspectives when a problem is complex.

Her approach blends client-centred listening with practical techniques to change unhelpful thoughts and feelings. She also brings in emotion-focused ideas and reflective, meaning-focused work when clients want to examine deeper patterns. Jungian themes may be used for clients interested in exploring symbols or creative expression.

People who choose to work with her can expect a collaborative partnership. Together they set goals, try different ways of working, and adjust the plan as things change. The aim is to help clients feel clearer, more able to cope, and better equipped to manage life’s challenges.

Therapeutic approaches for online counselling

Jennifer commonly uses client-centred therapy, cognitive behavioural therapy and emotionally-focused therapy in her online work. Client-centred therapy means she offers a non-judgemental space and follows the client’s pace, helping people feel heard and understood. Cognitive behavioural therapy (CBT) focuses on noticing and changing unhelpful thoughts and behaviours to reduce anxiety or low mood, and it often includes practical exercises to try between sessions. Emotionally-focused therapy (EFT) helps people identify and work with strong emotions, which can be useful for healing trauma or improving emotional regulation.

Finding the right approach is part of the process. She will work together with each person to choose methods that match their needs, goals and preferences. That collaboration means the plan can change over time, trying different techniques until something feels helpful.

Online sessions are offered by video call, phone, live chat or text-based messaging to make therapy easier to fit into daily life. Video calls give a more face-to-face feel, phone sessions use less bandwidth, live chat lets someone type in the moment, and messaging supports short check-ins or ongoing reflection. These options make it simpler to keep continuity, access support from different locations, and pick formats that suit routines and comfort.