Jessica Rigby , BACP

Jessica Rigby is a counsellor registered with the British Association for Counselling and Psychotherapy (BACP). She trained through a BACP-accredited Diploma of Higher Education and completed a BA (Hons) in Person-Centred Counselling. With five years' experience, she draws on life experience and clinical practice to support people through difficult times.

Her manner is friendly, curious and warm. She aims to create a calm space where people can say what matters to them without judgement. She does not hand out quick fixes; instead she listens, reflects and helps people discover their own next steps.

Jessica often helps people with relationship concerns, intimacy questions, LGBT issues and self-esteem worries. She also works with anxiety, depression, trauma and grief, and supports people facing life changes, parenting strain, compassion fatigue and ADHD-related difficulties.

Her approach is rooted in Person-Centred ideas and solution-focused work. That means sessions focus on the person's experience and on practical, achievable goals. Conversations are guided by what the client wants to address rather than a fixed script.

People bring a wide range of issues, including attachment and abandonment worries, communication and commitment problems, body image and sexual expression questions such as BDSM and kink, and the impact of chronic illness or caregiver stress. Jessica adapts sessions to each person's pace and preferences.

She offers sessions remotely by video, phone, live chat or text-based messaging. To begin, a short matching questionnaire helps pair someone with therapy and arrange sessions at a suitable time.

How Jessica's approaches work in online therapy

Client-Centred Therapy emphasises being heard and accepted. The counsellor follows the person's lead, listens deeply and reflects what is said so people can better understand their feelings and choices. This approach often helps with grief, identity questions, relationship worries and self-esteem work.

Solution-Focused Therapy concentrates on practical changes and clear goals. Sessions focus on what is already working and on small, achievable steps that move a person towards the life they want. This can be useful for stress, anxiety, coping with life changes and short-term problem-solving.

Finding the right approach is part of the work. Jessica collaborates with each person to decide which ideas to use and adapts methods to their needs, goals and preferences. The first few sessions often include some exploration and goal-setting so the direction of therapy feels right.

Online sessions can be organised as video calls, phone sessions, live chat or text messaging. Video calls allow face-to-face conversation, phone sessions can fit into a short break, live chat suits people who prefer typing, and messaging supports quick check-ins or flexible pacing. These options make therapy more flexible and easier to fit around daily life, travel or work commitments, while allowing therapists to use client-centred listening and solution-focused planning effectively.