Jill Kelter , BACP

Jill Kelter is a counsellor who uses a person-focused way of working. She aims to create a respectful and compassionate space where people can talk about stress, anxiety, grief, low self-esteem and depression. Jill’s approach centres on the person in front of her and on practical ways to feel steadier day to day.

Jill has three years of professional experience working in the United Kingdom and holds BACP accreditation. She adapts sessions to each person, shaping conversations and plans to match what matters most to them. That might mean focusing on coping skills, improving mood, or finding ways to rebuild confidence.

Her practice also addresses related issues such as attachment concerns, communication problems, isolation and workplace strain. Jill supports people living with chronic illness or caring responsibilities, and she can help with challenges linked to cancer, guilt, forgiveness and life changes.

Sessions blend a client-centred stance with elements of cognitive behavioural therapy. That combination helps people talk things through, spot unhelpful thinking patterns and try small behavioural changes between sessions. Jill keeps language plain and practical so steps are easy to follow.

She works in English and does not take international clients. Therapy is offered through video calls, phone, live chat and text-based messaging. To begin, people use the Start Therapy button and complete a short matching questionnaire before scheduling.

How Jill’s approaches work in online therapy

Client-Centred Therapy places the person’s experience at the heart of sessions. The counsellor listens closely, reflects what she hears and helps people clarify their own goals and values. This approach is useful for people who want a supportive space to make sense of difficult feelings.

Cognitive Behavioural Therapy, or CBT, focuses on the links between thoughts, feelings and actions. It helps people identify unhelpful thinking patterns and try small experiments or behavioural changes between sessions, which can be helpful for anxiety, low mood and stress.

Choosing the right method is a collaborative process. Jill works with each person to decide which elements to use, tailoring the mix to their goals and daily life. She checks in regularly to see what is helping and adjusts the plan together.

Online formats make it easier to fit therapy into busy lives. Video calls allow face-to-face conversation for deeper work, phone sessions can be a good alternative when bandwidth is limited, live chat offers a shorter written check-in and text messaging supports ongoing reflection between sessions. These options aim to make sessions more flexible and accessible while keeping the focus on practical steps and steady progress.